Helpdesk Manager

Job Overview:Cultivar Asia Pte Ltd is a pioneering company in the automation industry, revolutionizing the cleaning industry with cutting-edge robotic solutions. As they continue to expand globally, they seek a seasoned Sales HelpDesk Manager to lead their sales support team.Key Responsibilities:Lead and guide the Sales Helpdesk Team, fostering a culture of...

Roles & ResponsibilitiesJob SummaryAs a Helpdesk Support Specialist, you will be responsible for ensuring the smooth operation of technical helpdesk services, handling complex incidents, and providing first-class support to our clients. This role involves working in shifts and ensuring the highest standards of customer service and technical problem...

Roles & ResponsibilitiesGoldwind Services Pte LtdFacility HelpdeskBounavistaWe are looking for a Facility Helpdesk who is punctual and independent for the task given.Job Scope: Assist for Meeting room booking for VIP only Event coordination and setup to liase with users and Handyman & AV team Liaising with Handyman, Building Technician, AV team, and...

Roles & ResponsibilitiesJob Purpose:Provide support and techical assistance to end-user who are using company systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their IT related devices.Job Description (Support for Management and Production Floor) Project support as assigned or requested. ...

Job Summary We are seeking a skilled IT Helpdesk Support professional to join our team at HCL SINGAPORE PTE. LTD. As an IT Helpdesk Support, you will be the first point of contact for customer calls and queries, providing basic first-level technical support and troubleshooting. Key ResponsibilitiesProvide excellent customer service, focusing on listening,...

Roles & ResponsibilitiesKey Responsibilities:· Respond to helpdesk emails, and phone calls from end-users regarding IT issues, questions, and requests.· Diagnose and troubleshoot hardware, software, and network problems, guiding users through resolution steps or performing hands-on support as needed.· Provide remote assistance to users for software...

Roles & ResponsibilitiesResponsibilities: Support the day-to-day technical helpdesk operations. Handle complex incidents and coordinate with L2 teams to ensure resolution within the agreed Service Level Agreement. Oversee and monitor staff performance to ensure service level targets are met. Investigate discrepancies and complaints, taking corrective...

Roles & ResponsibilitiesThe Helpdesk Support Engineer is an important member of KPMG SG’s ITS department. They serve as the first point of contact for end-users experiencing technical issues with their computer systems, software applications, or hardware peripherals, ensuring a prompt, effective, and smooth delivery of services to the end users.Primary...

Roles & Responsibilities Receive Service Request / Incident through phone, email and Helpdesk Ticketing tool. Basic technical support at the End User Computing (EUC) and network level: PC, iPad, Laptop, WAN and LAN. User Account Management (Add, Delete and Change) and follow Change Management processes. Escalate to Level 2 engineer if the issue not...

This position is recruiting for Ave Point Singapore Associate Consultant for Helpdesk Support Specialist x 1 Respond to cases via multiple channels such as hotline, email, online forms, chatbot, portal or case management system. Perform basic troubleshooting based on SOP and guides Escalate tickets to next level and ensure resolution within Service Level...

Roles & ResponsibilitiesActing as the first point of contacts for tickets logged. Conduct routing of tickets to correct parties. Manage and resolve issues pertaining to client laptops.Technical Support & Troubleshooting:Provide timely and accurate support for hardware and software issues on client laptops.Diagnose, troubleshoot, and resolve laptop-related...

Travel Technology Interactive (TTI) , part of Citizenplane Group since its acquisition in December 2023, is an IT solution provider for airlines, headquartered in France with regional subsidiaries in Singapore, Panama and Brazil. Our web based integrated Airline IT solution, Zenith, is fully IATA compliant (GDS connected, Interline, Codeshare, etc). The...

About the RoleWe are seeking a skilled Helpdesk Manager to join our Implementation and Client Services team at OCBC Bank. This is an exciting opportunity for a customer-focused professional to play a key role in ensuring timely and accurate responses to queries received from various stakeholders.Key ResponsibilitiesTo ensure prompt and effective resolution...

Roles & ResponsibilitiesWe are currently seeking a highly motivated individual in a renewable 1 year contract position. The potential for contract extensions based on performance is available.In addition to the salary, this position offers various benefits, including: Annual wage supplement Performance bonus Merit incrementSalary Range: $3,500 to $4,000...

Roles & Responsibilities Serving as the first point of contact for Client end users seeking technical assistance over phone, email, MS team and ticketing system and updating all cases reported into the Client ticketing system. To configure, install, support, and maintain IT hardware and software – PCs, laptops, and mobile devices, printer/copiers....

Job SummaryAs a key member of the Mizuho Bank Singapore Administration Department, the successful candidate will be responsible for providing exceptional technical support and field services to our customers. This role involves managing HelpDesk & Field Support, leading and training staff, and performing daily/ad-hoc tasks.ResponsibilitiesAssist the Senior...

The System Support and Operations Specialist will play a crucial role in the Singapore Administration Department, System Operation and Field Support section. Key responsibilities include:Job ResponsibilitiesAssist Senior HelpDesk Lead to manage and lead HelpDesk & Field Support teams.Train staffs in both HelpDesk & Field Support and vendors on various...

Overview of Division/Department Singapore Administration Department System Operation and Filed support section is in chare of following. 1. System Operation( Both for production and UAT) 2. Helpdesk and desktop support 3. Market related application support Company Profile A LEADING GLOBAL BANK, WITH ONE OF THE LARGEST CUSTOMER BASES IN JAPAN, AND A...

Roles & ResponsibilitiesJob Description: Perform helpdesk support, network security and system administration. Proactive monitoring and maintenance of all IT services and network infrastructure. Maintain and support all IT hardware and software matters. Provide first level support for our DMS system, training will be provided. Coordinate, manage and...

Job DescriptionIn this key role as IT Operations Lead, you will be responsible for driving the transformation of business needs into actionable plans to enhance operational efficiency. Your primary objective will be to define and develop a comprehensive business technology strategy in collaboration with the IT and business divisions, ensuring seamless...