Helpdesk / trainer / customer service (airline systems)

Job Description:Job ObjectivesThe Airline Customer Support Director plays a pivotal role in driving Airbus' Airline support and service strategy, ensuring a unified approach and assisting other Business Units in achieving their objectives while meeting Airline needs.This leadership position leads the In-Service Core Team in managing Airline accounts, serving...

Roles & Responsibilities​Our client is a global leader in gateway services, who is seeking to recruit a Airline Customer Service Agent. This position is based in Singapore.Airline Customer Service AgentResponsibilitiesYou play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers...

Roles & ResponsibilitiesIT Helpdesk EngineerYou will be responsible for: Offering responsive L1/L2 IT Support to customers, ensuring timely resolution of technical issues and providing exceptional customer service. Proactively troubleshooting and administering infrastructure to maintain uninterrupted functionality, minimizing downtime,...

Roles & ResponsibilitiesJob SummaryAs a Helpdesk Support Specialist, you will be responsible for ensuring the smooth operation of technical helpdesk services, handling complex incidents, and providing first-class support to our clients. This role involves working in shifts and ensuring the highest standards of customer service and technical problem...

Roles & ResponsibilitiesJob Purpose:Provide support and techical assistance to end-user who are using company systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their IT related devices.Job Description (Support for Management and Production Floor) Project support as assigned or requested. ...

About CGSICGS International Securities Pte. Ltd. is a leading integrated financial services provider in Asia, ranked among the top securities houses in the region.The company taps on its global and ASEAN insights to offer a range of financial services, including equities trading, wealth management, investment banking, and fixed income.CGSI is trusted by over...

Join our client in creating a positive travel experience for our passengers. Whether you're assisting passengers at the check-in counter, providing exceptional service in our exclusive lounges, coordinating departure activities, or leading a team of dedicated professionals, your contributions will be invaluable. Job Responsibilities: Manage check-in...

Roles & ResponsibilitiesSummaryThe Trainer, Ramp & Baggage Services will be responsible for all coordination and conduct of functional training programs, management of standards and procedures for Ramp & Baggage Services department.Duties and Responsibilities▪ Develop, organise, and maintain training programs/ materials▪ Conduct Training needs analysis...

Job Summary We are seeking a skilled IT Helpdesk Support professional to join our team at HCL SINGAPORE PTE. LTD. As an IT Helpdesk Support, you will be the first point of contact for customer calls and queries, providing basic first-level technical support and troubleshooting. Key ResponsibilitiesProvide excellent customer service, focusing on listening,...

Roles & ResponsibilitiesAbout CGSICGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management,...

Roles & ResponsibilitiesJob Description & Requirements 5 years of experience in Helpdesk support, maintenance, and basic infrastructure/network troubleshooting. Knowledge of ITIL processes and practices. Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols. Strong technical knowledge of desktop...

Roles & ResponsibilitiesGoldwind Services Pte LtdFacility HelpdeskBounavistaWe are looking for a Facility Helpdesk who is punctual and independent for the task given.Job Scope: Assist for Meeting room booking for VIP only Event coordination and setup to liase with users and Handyman & AV team Liaising with Handyman, Building Technician, AV team, and...

Basic: $2000 - $2600, gross up $3200AM/PM/Night Shifts – 5 or 6 days work including PH Location: Changi Benefits: Shift Allowance + OT / AWS / 2-3 Months VB Responsibilities:Handle cargo shipments and documentation, engage airlines and third parties like freight forwarding agents. Manage a team of cargo handlers. Attend to customers in...

We are expanding our capabilities in customer experience training and are seeking a skilled Freelance CX Trainer to join our team in Singapore.**Company Overview**CXG is a global business with 12 offices across four continents, serving over 200 luxury clients. Our mission is to elevate the customer experience of premium and luxury brands through strategic...

Roles & ResponsibilitiesThe Helpdesk Support Engineer is an important member of KPMG SG’s ITS department. They serve as the first point of contact for end-users experiencing technical issues with their computer systems, software applications, or hardware peripherals, ensuring a prompt, effective, and smooth delivery of services to the end users.Primary...

Roles & ResponsibilitiesResponsibilities: Support the day-to-day technical helpdesk operations. Handle complex incidents and coordinate with L2 teams to ensure resolution within the agreed Service Level Agreement. Oversee and monitor staff performance to ensure service level targets are met. Investigate discrepancies and complaints, taking corrective...

Roles & ResponsibilitiesA Day in the Life Provide level 1 helpdesk support to all PC & MAC users Ensure smooth on-boarding and off-boarding of end-users Facilitate repair process for IT Hardware Perform PC build and software installations Migration of user’s data, software, or computer To escalate specific requests or issues to next level for...

About UsCtrip, Skyscanner, and Qunar are global online travel brands that aim to deliver the perfect trip at the best price for every traveler.Our company was founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021.We have four Customer Service Centres for 24/7 customer service in 19 different languages, covering , Korea, the UK, and the...

Job SummaryAs a Helpdesk Manager - Implementation & Client Services at OCBC Bank, you will be responsible for ensuring timely and accurate responses to queries received from various stakeholders. This role requires strong interpersonal and communication skills, as well as the ability to work independently and as part of a team.Key ResponsibilitiesManage...

Roles & ResponsibilitiesJoin a prestigious luxury brand as a Helpdesk Support Specialist! Attractive Salary Package (Basic) Location: Town Employment Type: 2 Months Contract Work Hours: Office HoursJob Responsibilities: Deliver first-level technical support to employees for hardware and software concerns. Diagnose and resolve technical issues related...