Customer Service Manager

Responsibilities Provide excellent customer service Manage customer complaints and ensure prompt resolution Maintain a strong understanding of our operation and service to effectively support customer inquiries and issues Prepare regular reports on customer service performance Respond to inquiries from parents/guardians regarding bus routes, schedules, and...

Responsibilities Provide excellent customer service Manage customer complaints and ensure prompt resolution Maintain a strong understanding of our operation and service to effectively support customer inquiries and issues Prepare regular reports on customer service performance Respond to inquiries from parents/guardians regarding bus routes, schedules, and...

Roles & ResponsibilitiesCustomer Service Officer - Safra Mount FaberResponsibilities:- Performs opening of front desk activities.- Receive members / guests at the counter.- Check the member's membership card and NRIC.- Receive / transfer calls and call back.- Take booking / reservation of sport facilities (for selected facilities only).- Process payments...

Roles & ResponsibilitiesRoles & ResponsibilitiesSupporting local sales and Malaysia deliveries (order processing, quotation , delivery arrangement) Supporting the Singapore and Malaysia sales in liaising with customers, providing timely and accurate execution of customers' needs including sample requests Follow on orders and ensure sufficient inventory for...

Key ResponsibilitiesThe Commercial Manager will be responsible for:Driving Business GrowthDevelop and execute commercial strategies that align with company objectives.Identify and capitalize on new revenue streams and growth opportunities.Collaborate with cross-functional teams to improve operational efficiency.Leading Pricing StrategiesLead pricing...

Roles & ResponsibilitiesA leading one-stop, global Human Resource service provider, BIPO helps companies scale-up their HR operations with ease.Our award-winning cloud and mobile-based Human Resource Management System (HRMS) platform simplifies complicated HR processes. We understand companies need to stay agile, efficient, and cost-effective. That is why we...

Job DescriptionWe are seeking a skilled Contact Centre Service Manager to oversee the contact centre support requirements for various HPB programmes and services. The successful candidate will be responsible for upholding service delivery standards and contributing towards shaping customer interactions.The ideal candidate will have experience in a contact...

Job OverviewThe Commercial Manager is a key member of the management team, responsible for driving business growth, leading pricing strategies, and managing commercial activities.Key Skills and Qualifications:Bachelor's degree in Business, Finance, Economics, or a related field.Minimum of 7-10 years of experience in commercial management, business...

Job DescriptionThe Commercial Manager plays a pivotal role in driving business growth through strategic planning, contract review, and negotiation. This leader optimizes profitability, ensures compliance, and fosters key stakeholder relationships.Responsibilities:Develop and execute commercial strategies aligned with company objectives.Analyze market trends,...

**Company Overview:**The National Library Board (NLB) plays a vital role in nurturing a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore.We strive to provide excellent service delivery that improves the lives of the community. Our flexible, hybrid work environment offers rewarding...

About the RoleAs a Customer Support Operations Lead, you will play a key role in enhancing customer experience and maintaining high service standards at the Health Promotion Board (HPB). You will be responsible for overseeing the contact centre support requirements for various HPB programmes and services.You will contribute towards shaping customer...

Roles & ResponsibilitiesResponsibilities:To maintain a professional, positive and empathetic attitude at all timesProvide professional and excellent customer support, encouraging customers to come backTo satisfactorily respond to customers' demands and queries with excellence.To gather and retain customer informationCommunicate and coordinate with the team...

Roles & ResponsibilitiesResponsibilities:To maintain a professional, positive and empathetic attitude at all timesProvide professional and excellent customer support, encouraging customers to come backTo satisfactorily respond to customers’ demands and queries with excellence.To gather and retain customer informationCommunicate and coordinate with the team...

Roles and responsibilities: Attend & follow up on customer enquiries including order status and provide troubleshooting assistance for orders. Keep track of business documents and filing, ensuring upkeeping of records maintenance requirements as per GDPMDS standards. Maintain and upkeep SG customer contact database. Support customers on service contract...

Roles & ResponsibilitiesDUTIES & RESPONSIBILITIES: Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely Gathers customer information thoroughly and effectively, accesses and satisfies client demands Educates the salon customers based on their real needs during their visit to the...

Roles & ResponsibilitiesDUTIES & RESPONSIBILITIES: Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely Gathers customer information thoroughly and effectively, accesses and satisfies client demands Educates the salon customers based on their real needs during their visit to the...

Job OverviewWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Manager.About the RoleIn this role, you will be responsible for ensuring the highest level of customer satisfaction through effective supply quality management. You will support the Manager in creating and analyzing monthly reports, assist with...

Roles & ResponsibilitiesResponsibilities:To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support, encouraging customers to come back To satisfactorily respond to customers' demands and queries with excellence. To gather and retain customer information Communicate and coordinate with...

Roles & ResponsibilitiesResponsibilities: To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support, encouraging customers to come back To satisfactorily respond to customers’ demands and queries with excellence. To gather and retain customer information Communicate and coordinate...

Roles & ResponsibilitiesResponsibilities: To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support, encouraging customers to come back To satisfactorily respond to customers’ demands and queries with excellence. To gather and retain customer information Communicate and coordinate...