Customer Service Manager

Roles & ResponsibilitiesCustomer Service Officer - Safra Mount FaberResponsibilities:- Performs opening of front desk activities.- Receive members / guests at the counter.- Check the member's membership card and NRIC.- Receive / transfer calls and call back.- Take booking / reservation of sport facilities (for selected facilities only).- Process payments...

Roles & ResponsibilitiesRoles & ResponsibilitiesSupporting local sales and Malaysia deliveries (order processing, quotation , delivery arrangement) Supporting the Singapore and Malaysia sales in liaising with customers, providing timely and accurate execution of customers' needs including sample requests Follow on orders and ensure sufficient inventory for...

Roles & ResponsibilitiesA leading one-stop, global Human Resource service provider, BIPO helps companies scale-up their HR operations with ease.Our award-winning cloud and mobile-based Human Resource Management System (HRMS) platform simplifies complicated HR processes. We understand companies need to stay agile, efficient, and cost-effective. That is why we...

**Company Overview:**The National Library Board (NLB) plays a vital role in nurturing a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore.We strive to provide excellent service delivery that improves the lives of the community. Our flexible, hybrid work environment offers rewarding...

Roles & ResponsibilitiesJob Summary:The Customer Services Manager is responsible for overseeing the customer service operations, ensuring excellent service delivery, and managing a team to enhance customer satisfaction. This role involves handling customer inquiries, resolving complaints, streamlining service processes, and collaborating with other...

Roles & ResponsibilitiesWe are seeking a highly motivated and experienced Customer Service Manager to lead our customer service team. The ideal candidate will be responsible for ensuring excellent customer support, improving customer satisfaction, and managing daily operations efficiently.Oversee the customer service team and ensure smooth day-to-day...

Roles & ResponsibilitiesResponsibilities:To maintain a professional, positive and empathetic attitude at all timesProvide professional and excellent customer support, encouraging customers to come backTo satisfactorily respond to customers' demands and queries with excellence.To gather and retain customer informationCommunicate and coordinate with the team...

Roles & ResponsibilitiesCompany's ProfileOur client is a reputable Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across both the public and private sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialize in helping...

Roles & ResponsibilitiesResponsibilities:To maintain a professional, positive and empathetic attitude at all timesProvide professional and excellent customer support, encouraging customers to come backTo satisfactorily respond to customers’ demands and queries with excellence.To gather and retain customer informationCommunicate and coordinate with the team...

Roles & ResponsibilitiesDUTIES & RESPONSIBILITIES: Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely Gathers customer information thoroughly and effectively, accesses and satisfies client demands Educates the salon customers based on their real needs during their visit to the...

Job OverviewWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Manager.About the RoleIn this role, you will be responsible for ensuring the highest level of customer satisfaction through effective supply quality management. You will support the Manager in creating and analyzing monthly reports, assist with...

Roles & ResponsibilitiesResponsibilities:To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support, encouraging customers to come back To satisfactorily respond to customers' demands and queries with excellence. To gather and retain customer information Communicate and coordinate with...

Roles & ResponsibilitiesResponsibilities: To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support, encouraging customers to come back To satisfactorily respond to customers’ demands and queries with excellence. To gather and retain customer information Communicate and coordinate...

Roles & ResponsibilitiesResponsibilities: To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support, encouraging customers to come back To satisfactorily respond to customers’ demands and queries with excellence. To gather and retain customer information Communicate and coordinate...

Roles & ResponsibilitiesResponsibilities:To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support, encouraging customers to come back To satisfactorily respond to customers' demands and queries with excellence. To gather and retain customer information Communicate and coordinate with...

Roles & ResponsibilitiesJob DescriptionTo perform customer servive manager duties and work at non-aircon working environment.Responsibilities- Assist the management on daily operational matters- Provide customer service and attend to customer enquiry- Arrangement of maintenance schedule for equipment and perform routine inspection- On site troubleshooting...

Job OverviewCareer Opportunity at SP GroupWe are seeking an experienced Customer Service Manager to join our team. This role involves managing day-to-day operations, handling customer inquiries, and monitoring performance in real-time.Key Responsibilities:• Manage day-to-day operations, ensuring seamless delivery of services to customers.• Respond to...

Roles & ResponsibilitiesLocation: JurongWorking Days: 5 days per weekBenefits: AWS, bonus, etc.Job Responsibilities:Supervise the daily operations of the customer service team. Develop and maintain customer profiles, establishing key qualification criteria for team evaluation. Oversee and enhance the lead qualification process. Conduct customer...

Roles & Responsibilities1. Job descriptions:• Monitor and ensure that customer service standards and service levels are met or exceeded. • Schedule shifts and manage team performance.• Provide ongoing coaching and feedback to staff to improve performance.• Monitor and achieve sales targets and store profitability. • Ensure the store operates within...

Roles & Responsibilities1. Able to lead a team of Customer Service Officers2. Strong customer service and communication skills.3. High proficiency in Microsoft Office including Word, Excel, Outlook, handle full set of documents and follow up on Sea & Air shipments.4. To ensure accurate and timely production of relevant export documentation and declarations...