Customer Service Representative

2 months ago


Singapur, Singapore National Service Resort & Country Club Full time

Job Summary:

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Officer at National Service Resort & Country Club.

Key Responsibilities:

  • Provide exceptional customer service to members and guests, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage membership applications, renewals, and cancellations, ensuring accurate and efficient processing.
  • Process cash transactions, handle cash handling duties, and maintain accurate records.
  • Assist with administrative tasks, including safe-keeping and recording of keys, and other duties as assigned by the Head of Department.
  • Administer lost and found items, and record incoming cheques.
  • Support tender briefings, collection, and recording of tender documents and deposits.

Requirements:

  • Minimum GCE 'N' level with 1 year of experience in a similar field.
  • Excellent customer service skills and a strong team player.
  • Good interpersonal and communication skills.
  • Ability to work on weekends and public holidays.

Additional Information:

  • 5-day work week (Monday to Sunday).
  • Working hours: 8:00am to 5:15pm or 10:45am to 8:00pm.
  • Monthly laundry allowance provided.
  • Staff transport provided at Tanah Merah MRT station.


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