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Customer Service Representative
1 month ago
We're seeking a skilled Customer Service Representative to join our team in Singapore. As a key member of our customer support team, you'll be responsible for delivering exceptional customer experiences and ensuring seamless transactions.
About the RoleThis part-time role is perfect for individuals who are passionate about customer service and want to make a real impact in a dynamic and global business. You'll work closely with our customers to understand their needs and provide tailored solutions to meet their financial goals.
Key Responsibilities- Provide exceptional customer service and support via phone, email, or in-person
- Process transactions efficiently and securely, ensuring compliance with regulatory requirements
- Collaborate with colleagues to resolve customer issues and improve overall customer satisfaction
- Stay up-to-date with product knowledge and regulatory changes to provide accurate information to customers
To succeed in this role, you'll need:
- Strong communication and interpersonal skills
- Experience in customer service or a related field
- Proficiency in MS Office programs
- A proactive problem-solving approach
As a Customer Service Representative at Western Union, you'll enjoy a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
We're committed to creating a diverse and inclusive workplace that reflects the communities we serve. If you're passionate about delivering exceptional customer experiences and want to be part of a global business that's shaping the future of financial services, apply now.
