Customer Service Representative

1 month ago


Singapur, Singapore SP Group Full time

At SP Group, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for managing customer inquiries and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries via digital platforms and ensure timely resolution of issues
  • Handle multiple customer interactions simultaneously
  • Provide solutions and alternatives to meet customer needs and achieve high levels of customer satisfaction
  • Manage customer complaints and concerns in a fair and professional manner
  • Collaborate with internal teams to resolve complex customer issues

Requirements:

  • At least 2 years of experience in customer service and handling customer inquiries
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize work effectively
  • Ability to work independently and as part of a team

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering excellent customer service, please submit your application.



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