Customer Service Representative
1 month ago
At SP Group, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for managing customer inquiries and resolving issues in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries via digital platforms and ensure timely resolution of issues
- Handle multiple customer interactions simultaneously
- Provide solutions and alternatives to meet customer needs and achieve high levels of customer satisfaction
- Manage customer complaints and concerns in a fair and professional manner
- Collaborate with internal teams to resolve complex customer issues
Requirements:
- At least 2 years of experience in customer service and handling customer inquiries
- Strong communication and interpersonal skills
- Ability to multitask and prioritize work effectively
- Ability to work independently and as part of a team
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering excellent customer service, please submit your application.
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