Customer Service Representative
2 months ago
Customer Service Representative
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At LOTTE Travel Retail Singapore, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.
Responsibilities
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* Provide world-class service excellence and customer experience at all times, driving sales through engagement, suggestive selling, and sharing product knowledge.
* Greet and receive customers in a welcoming manner, responding to their questions and addressing their needs.
* Alert management to potential security issues and assist with inventory, including receiving and stocking merchandise.
* Uphold the company's branding and image as the front-line ambassador, adhering to visual merchandising guidelines.
* Perform other duties assigned by supervisors or managers.
Requirements
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* Above minimum legal age of 21 years old due to sale and supply of tobacco products.
* Strong customer service skills, service-oriented with strong interpersonal skills.
* Good team player, mature, and self-driven.
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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