Current jobs related to Customer Service Representative - Singapur - Lyreco Group

  • Customer Service Representative

    2 months ago

    Singapur, Singapore Helius Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Helius. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities: Respond to customer inquiries and resolve issues in a timely...

  • Customer Service Representative

    2 months ago

    Singapur, Singapore CEVA Logistics Full time

    About the role:We are seeking a highly motivated and customer-focused individual to join our Logistics team as a Customer Service Representative.Key responsibilities include:Processing customer orders in a timely and accurate mannerSubmitting reports to establish customer schedulesLiaising with customers to resolve order or shipment issuesMaintaining...

  • Customer Service Representative

    2 months ago

    Singapur, Singapore Mentor Media Full time

    Job SummaryMentor Media is seeking a skilled Customer Service Representative to join our team. As a key member of our OPS 2 department, you will be responsible for providing exceptional customer service via telephone and email.Key ResponsibilitiesRespond to customer inquiries in a timely and professional mannerResolve customer complaints and issues...

  • Customer Service Representative

    2 months ago

    Singapur, Singapore OPUS IT Services Pte Ltd Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at OPUS IT Services Pte Ltd. As a key member of our help desk team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide first-level troubleshooting and technical support to customers via phone,...

  • Customer Service Representative

    2 months ago

    Singapur, Singapore SP Group Full time

    At SP Group, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for managing customer inquiries and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via digital platforms and ensure timely...

  • Customer Service Representative

    2 months ago

    Singapur, Singapore RichLand Logistics Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at RichLand Logistics. The successful candidate will be responsible for executing daily operations in accordance with established processes and procedures.Key ResponsibilitiesTo execute daily operations in accordance with established processes...

  • Customer Service Representative

    2 months ago

    Singapur, Singapore Talent Trader Group Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Talent Trader Group. As a key member of our supply chain team, you will be responsible for providing exceptional customer service and support in the supply chain industry.Key ResponsibilitiesProvide timely and professional responses to customer inquiries, orders,...

  • Customer Service Representative

    2 months ago

    Singapur, Singapore COURTS SINGAPORE Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Courts Singapore. As a key member of our customer service team, you will be responsible for providing exceptional customer service via various touch points, including phone, email, and social media.Key ResponsibilitiesRespond to customer enquiries in a timely and...

  • Customer Service Representative

    2 months ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job SummaryFlintex Consulting Pte Ltd is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our front-line operations, you will be responsible for providing exceptional customer service, coordinating front-line operations, and providing administrative support to our Service Advisors and Call...

  • Customer Service Representative

    2 months ago

    Singapur, Singapore Far East Organization Full time

    Job SummaryWe are seeking a highly skilled and courteous Customer Service Representative to join our team at Oasia Hotel Novena. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, responding to their inquiries and resolving any issues in a timely and professional manner.Key ResponsibilitiesProvide...

  • Customer Service Representative

    2 months ago

    Singapur, Singapore Marina Bay Sands Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Marina Bay Sands. As a key member of our housekeeping team, you will be responsible for maintaining the cleanliness and organization of our facilities, ensuring a positive experience for our guests.Key ResponsibilitiesPerform daily cleaning...

  • Customer Service Representative

    2 months ago

    Singapur, Singapore Taylor & Francis Full time

    Job SummaryTaylor & Francis is seeking a highly skilled Customer Service Representative to join our Global Customer Service Department. As a key member of our team, you will be responsible for providing exceptional customer service to our internal and external customers, working closely with our Customer Service Manager to ensure seamless delivery of our...

  • Senior Customer Service Representative

    5 months ago

    Singapur, Singapore International Flavors & Fragrances Full time

    Senior Customer Service Representative Responsibility • Order management: order entry, provide order acknowledgements to customers/affiliates • Set up customer info records for order entry; listing, customer material no & description, price, etc • Co-ordinate the creation or extension of new sold/bill for us in plants • Raise SAP Notifications...

  • Customer Service Representative

    2 months ago

    Singapur, Singapore Taylor & Francis Full time

    Job Description We are looking to welcome a Customer Service Representative to join our Global Customer Service Department. You will work as an integral part of the department by providing outstanding customer service to our internal and external customers and report to the Customer Service Manager.  Closing Date: Applications will close on 4th Nov...

  • Customer Service Representative

    2 months ago

    Singapur, Singapore Ikea Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at IKEA Tampines. As a key member of our customer relations department, you will play a vital role in delivering exceptional customer experiences and ensuring customer satisfaction.Your Key ResponsibilitiesProvide resolutions to customer enquiries and complaints by...

  • Customer Service Representative

    2 months ago

    Singapur, Singapore HSBC Full time

    Customer Service AssociateAt HSBC, we're committed to delivering exceptional customer service and building strong relationships with our clients. As a Customer Service Associate, you'll play a vital role in ensuring that our customers receive the highest level of service and support.Key ResponsibilitiesProvide exceptional customer service and support to our...

  • Customer Service Representative

    2 months ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job Title: Customer Support About the Role: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Specialist at Flintex Consulting Pte Ltd. As a key member of our support team, you will play a crucial role in ensuring that our customers receive exceptional service and support. Key Responsibilities: - Serve...

  • Customer Service Representative

    2 months ago

    Singapur, Singapore Thermo Fisher Scientific Full time

    Thermo Fisher Scientific is a world leader in serving science, with revenues of $40 billion. We help our customers accelerate life sciences research, address sophisticated analytical challenges, and improve patient diagnostics and laboratory productivity.Position SummaryThis role is part of the South East Asia & Taiwan Customer Care team and reports to the...

  • Customer Support Representative

    4 months ago

    Singapur, Singapore Advanced Energy Full time

    The Customer Support Representative (CSR) is the initial point of contact for inbound customer needs. Interacting daily with customers via phone, email, and web, the CSR acts as a representative of the customer to the company and use all available resources in order to provide accurate and prompt resolutions to customer issues and an overall positive...

  • Customer Service Representative

    2 months ago

    Singapur, Singapore PRISM+ Full time

    At PRISM+, we're on a mission to revolutionize the smart home appliances industry in Singapore. As a key player in this space, we're seeking a dedicated and enthusiastic Customer Service Officer to join our team in Australia.This role is a vital part of our customer service team, responsible for delivering exceptional support and creating a WOW experience...

Customer Service Representative

3 months ago

Singapur, Singapore Lyreco Group Full time
{"Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Lyreco Group. As a key member of our customer service team, you will be responsible for managing customer Non-Catalogue (NC) inquiries, ensuring seamless order processing and customer experience.

Key Responsibilities:

* Address customer requests and queries on Non-Catalogue items not available within Lyreco
* Analyze customer information and needs to improve customer relationships and experience
* Execute order processing and order fulfillment tasks
* Gather customer feedback from multiple sources, including surveys
* Identify risks associated with different approaches to business process change
* Implement business process improvement solutions to achieve effectiveness in customer service operations
* Maintain the client contact database to ensure it is up-to-date
* Provide feedback and suggestions on how to improve processes
* Record customers' requests and follow-up actions into the database system
* Support the implementation of appropriate customer service channels and solutions for managing customers' concerns

Requirements

* Minimum Diploma in any studies
* Proficient in Microsoft Office, particularly Excel, with good listening skills and a passion for excellent customer experience
* Good telephone communication skills, sourcing, and negotiation skills, as well as proficiency in SAP system
* Physical competence
* Proficient in English written and verbally
* Good communication skills with clarity and precision
* Minimum 1 year of working experience as a customer service representative in a B2B or service-based environment

What We Offer

* Competitive salary range between SGD3k-SGD3.5k
* Internally known as Non-Catalogue Executive

If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity."