SAP AMS Operations Manager

3 days ago


Singapore INTELLECT MINDS PTE. LTD. Full time

About the Role:

As a key member of our SAP AMS Support Consultant team at INTELLECT MINDS PTE. LTD., you will be responsible for managing day-to-day operations, ensuring seamless customer experiences, and driving business growth through efficient support services.

Responsibilities:

  • Vendor and Customer Management: Develop and maintain strong relationships with selected AMS partners, serving as the primary point of contact for clients' issue escalation, resolution, and project initiation. Collaborate with business units and AMS support partners to meet business demands.
  • Operations Management: Oversee incident management, change management, problem management, and service requests, ensuring adherence to SLAs and generating status reports to maintain dashboards. Drive the transition of projects to support.
  • Process and Standards Development: Establish and enforce efficient procedures, processes, and guidelines, following applicable standards, methodologies, and best practices for system maintenance and support.
  • Stakeholder Communication: Provide proactive status updates to relevant stakeholders and strengthen customer relationships to enable cross-selling or upselling of SAP products and services.

Qualifications and Experience:

  • Experience: 3-5+ years of experience as a Service Delivery Manager in SAP AMS operations, with hands-on SAP functional (Logistics module) or technical consulting experience in projects or support services. Proven ability to manage customer stakeholders, including business users and IT managers, as well as external vendors.
  • Skills: Proficiency in incident management, change management, problem management, and service delivery metrics. Experience in SAP AMS support operations, including SLA management and report generation. Strong understanding of project-to-support transitions.

Your Salary Range: $80,000 - $110,000 per annum, commensurate with experience and qualifications.



  • Singapore TECH AALTO PTE. LTD. Full time

    Job OverviewSAP AMS Service ManagerAbout the RoleTECH AALTO PTE. LTD. is seeking an experienced SAP AMS Service Manager to join their team in Singapore. The successful candidate will be responsible for ensuring the overall support and stability of SAP Application Maintenance and Support (AMS) operations.Key ResponsibilitiesManage relationships with selected...


  • Singapore TECH AALTO PTE. LTD. Full time

    Job Description:SAP AMS Service Manager Job OpportunityOverview:TECH AALTO PTE. LTD. is seeking a seasoned professional to manage the support operations for our SAP Application Maintenance and Support (AMS) division.About the Role:This position ensures the overall stability and quality of SAP AMS operations by overseeing day-to-day activities, managing...


  • Singapore TECH AALTO PTE. LTD. Full time

    About the RoleWe are seeking a highly skilled Senior SAP AMS Support Manager to join our team at TECH AALTO PTE. LTD.Job SummaryThe successful candidate will be responsible for managing the overall support and stability of SAP Application Maintenance and Support (AMS) operations.Main ResponsibilitiesVendor and Customer Management:Develop and maintain...


  • Singapore INTELLECT MINDS PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities: Vendor and Customer Management:Manage relationships for selected AMS partners.Serve as the point of contact for clients’ issue escalation, resolution, and project initiation.Collaborate with business units and AMS support partners to meet business demands. Operations Management:Oversee day-to-day AMS support...

  • SAP B1 AMS Manager

    7 days ago


    Singapore MOET HENNESSY ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesMoet Hennessy aims at making our commercial organization agile and efficient to deliver on our promises to shaping change, cultural and operational transformation. Our vision is to lead the future of luxury wines and spirits from nature to communities. Our company success will be created by pioneering people with passion for crafting...


  • Singapore TECH AALTO PTE. LTD. Full time

    About the RoleWe are seeking an experienced SAP AMS Service Delivery Lead to join our team at TECH AALTO PTE. LTD. in Singapore.Job DescriptionThe successful candidate will be responsible for ensuring the overall support and stability of SAP Application Maintenance and Support (AMS) operations. This includes managing outsourced vendors and internal support...


  • Singapore MOET HENNESSY ASIA PACIFIC PTE. LTD. Full time

    MOET HENNESSY ASIA PACIFIC PTE. LTD. is seeking a highly skilled SAP B1 AMS Service Delivery Lead to join our team.The estimated salary for this position is $120,000 per annum.Job DescriptionThis role will be responsible for ensuring the efficient and effective delivery of services related to SAP B1 AMS activities.Key responsibilities include:Service...


  • Singapore FUJITSU ASIA PTE LTD Full time

    Job SummaryWe are seeking a highly experienced SAP Service Delivery Manager to join our team at FUJITSU ASIA PTE LTD. As an SAP Support Operations Manager, you will be responsible for managing the relationship between Fujitsu and its selected AMS partner, ensuring seamless support operations.ResponsibilitiesManage the end-to-end relationship with the AMS...


  • Singapore INTELLECT MINDS PTE. LTD. Full time

    Company OverviewIn Intellect Minds PTE. LTD., we strive to deliver exceptional SAP AMS support services that exceed client expectations. Our team of experts works tirelessly to ensure seamless operations and efficient issue resolution.About the RoleWe are seeking an experienced Senior SAP Logistics Operations Manager to join our dynamic team. As a key...


  • Singapore Ams Osram Full time

    Job Responsibilities: Translate short, mid, and long-term demand into required resources, including headcount, repair and maintenance, capital expenditure, and overheads. Periodically analyze actual costs and earnings to provide management with clear, actionable information. Identify and initiate SMART opportunities for improving efficiency, effectiveness,...


  • Singapore MOET HENNESSY ASIA PACIFIC PTE. LTD. Full time

    About the RoleMOET HENNESSY ASIA PACIFIC PTE. LTD. is seeking a seasoned professional to lead its SAP B1 AMS Service Delivery function. The ideal candidate will possess strong service management expertise, with a proven track record of delivering high-quality services in a fast-paced environment. This role requires excellent leadership and interpersonal...


  • Singapore SAP Full time

    Company Overview:">SAP is a leading provider of enterprise software solutions, enabling businesses to operate more efficiently and effectively. We are committed to helping our customers succeed in today's fast-paced digital landscape.">Job Description:">We are seeking a Senior Business Process Consultant to join our team. As a key member of our delivery...


  • Singapore MOET HENNESSY ASIA PACIFIC PTE. LTD. Full time

    Moet Hennessy Asia Pacific PTE. LTD. is seeking a seasoned SAP B1 expert to join our team as the SAP B1 AMS Service Delivery Manager. This role offers an exciting opportunity to lead and manage the delivery of SAP B1 services, ensuring optimal performance and customer satisfaction.About the RoleThe successful candidate will be responsible for managing SAP B1...


  • Singapore SAP SE Full time

    BTM (SAP Signavio and SAP Lean IX) Strategic Solution Advisor At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned...


  • Singapore FUJITSU ASIA PTE LTD Full time

    About the RoleFujitsu Asia PTE LTD is seeking a highly skilled and experienced SAP Service Desk Manager to join our team. As a key member of our IT operations, you will be responsible for managing the relationship between Fujitsu and its selected AMS partner.Key Responsibilities:SAP Support Management: Proactively ensure AMS support is working within the...


  • Singapore SAP Full time

    At SAP, we are dedicated to empowering our customers to navigate their cloud transformation journeys with confidence. As a Cloud Transformation Expert for Enterprise SAP Services, you will play a critical role in safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services.The position requires a deep understanding of customer...


  • Singapore SAP Full time

    We are seeking a talented Experience Transformation Specialist to join our team in Southeast Asia. In this role, you will drive revenue growth by providing strategic SAP Customer Experience (CX) solutions that support clients' digital transformation goals.As an Experience Transformation Specialist, you will be responsible for developing and executing sales...


  • Singapore FUJITSU ASIA PTE LTD Full time

    FUJITSU ASIA PTE LTD is seeking a highly skilled SAP Technical Support Operations Manager to join our team.About the RoleThis is an exciting opportunity to lead our SAP technical support operations, ensuring seamless delivery of services to our clients. As a key member of our support team, you will be responsible for managing relationships with our selected...


  • Singapore FUJITSU ASIA PTE LTD Full time

    About the Role:We are seeking a seasoned SAP Support Services Manager to join our team at FUJITSU ASIA PTE LTD. As a key member of our support team, you will be responsible for managing the relationship between Fujitsu and its selected AMS partner.The ideal candidate will have strong experience working as a Service Delivery Manager for SAP Application...

  • SAP Basis

    1 month ago


    Singapore KRIS INFOTECH PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description: Will be responsible for the administration, maintenance, and support of SAP ECC systems within an AMS setup. This role requires a strong understanding of SAP landscapes, excellent troubleshooting skills, and the ability to work in a dynamic environment with cross-functional teams. The ideal candidate will play a...