SAP AMS Support Consultant
3 days ago
Responsibilities:
- Vendor and Customer Management:Manage relationships for selected AMS partners.
Serve as the point of contact for clients’ issue escalation, resolution, and project initiation.
Collaborate with business units and AMS support partners to meet business demands. - Operations Management:Oversee day-to-day AMS support operations, including incident management, change management, problem management, and service requests.
Ensure adherence to SLAs, generate status reports, and maintain dashboards.
Drive the transition of projects to support. - Process and Standards Development:Develop and enforce efficient procedures, processes, and guidelines.
Follow applicable standards, methodologies, and best practices for system maintenance and support. - Stakeholder Communication:Provide proactive status updates to relevant stakeholders.
Strengthen customer relationships to enable cross-selling or upselling of SAP products and services.
Qualifications and Experience:
- Experience:3-5+ years of experience as a Service Delivery Manager in SAP AMS operations.
Hands-on SAP functional (Logistics module) or technical consulting experience in projects or support services.
Proven ability to manage customer stakeholders, including business users and IT managers, as well as external vendors. - Skills:Proficiency in incident management, change management, problem management, and service delivery metrics.
Experience in SAP AMS support operations, including SLA management and report generation.
Strong understanding of project-to-support transitions.
Tell employers what skills you have
Upselling
Troubleshooting
ICT
Change Management
Customer Relationships
Logging
SQL
SAP
Problem Management
Application Support
Customer Satisfaction
Consulting
Incident Management
Service Delivery
Business Requirements
Technical Support
-
SAP AMS Support Operations Manager
7 days ago
Singapore TECH AALTO PTE. LTD. Full timeJob Description:SAP AMS Service Manager Job OpportunityOverview:TECH AALTO PTE. LTD. is seeking a seasoned professional to manage the support operations for our SAP Application Maintenance and Support (AMS) division.About the Role:This position ensures the overall stability and quality of SAP AMS operations by overseeing day-to-day activities, managing...
-
Senior SAP AMS Support Manager
2 hours ago
Singapore TECH AALTO PTE. LTD. Full timeAbout the RoleWe are seeking a highly skilled Senior SAP AMS Support Manager to join our team at TECH AALTO PTE. LTD.Job SummaryThe successful candidate will be responsible for managing the overall support and stability of SAP Application Maintenance and Support (AMS) operations.Main ResponsibilitiesVendor and Customer Management:Develop and maintain...
-
SAP AMS Operations Lead
5 days ago
Singapore TECH AALTO PTE. LTD. Full timeJob OverviewSAP AMS Service ManagerAbout the RoleTECH AALTO PTE. LTD. is seeking an experienced SAP AMS Service Manager to join their team in Singapore. The successful candidate will be responsible for ensuring the overall support and stability of SAP Application Maintenance and Support (AMS) operations.Key ResponsibilitiesManage relationships with selected...
-
SAP AMS Operations Manager
3 days ago
Singapore INTELLECT MINDS PTE. LTD. Full timeAbout the Role:As a key member of our SAP AMS Support Consultant team at INTELLECT MINDS PTE. LTD., you will be responsible for managing day-to-day operations, ensuring seamless customer experiences, and driving business growth through efficient support services.Responsibilities:Vendor and Customer Management: Develop and maintain strong relationships with...
-
SAP AMS Service Delivery Lead
3 days ago
Singapore TECH AALTO PTE. LTD. Full timeAbout the RoleWe are seeking an experienced SAP AMS Service Delivery Lead to join our team at TECH AALTO PTE. LTD. in Singapore.Job DescriptionThe successful candidate will be responsible for ensuring the overall support and stability of SAP Application Maintenance and Support (AMS) operations. This includes managing outsourced vendors and internal support...
-
SAP B1 AMS Manager
7 days ago
Singapore MOET HENNESSY ASIA PACIFIC PTE. LTD. Full timeRoles & ResponsibilitiesMoet Hennessy aims at making our commercial organization agile and efficient to deliver on our promises to shaping change, cultural and operational transformation. Our vision is to lead the future of luxury wines and spirits from nature to communities. Our company success will be created by pioneering people with passion for crafting...
-
Senior Business Process Consultant
1 week ago
Singapore SAP Full timeCompany Overview:">SAP is a leading provider of enterprise software solutions, enabling businesses to operate more efficiently and effectively. We are committed to helping our customers succeed in today's fast-paced digital landscape.">Job Description:">We are seeking a Senior Business Process Consultant to join our team. As a key member of our delivery...
-
Sap co consultant
3 weeks ago
Singapore This Is An IT Support Group Full timeAbout UsAbeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.About the TeamThe Enterprise...
-
Sap co consultant
4 weeks ago
Singapore This Is An IT Support Group Full timeAbout Us Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients. About the Team The Enterprise...
-
SAP Support Operations Manager
5 days ago
Singapore FUJITSU ASIA PTE LTD Full timeJob SummaryWe are seeking a highly experienced SAP Service Delivery Manager to join our team at FUJITSU ASIA PTE LTD. As an SAP Support Operations Manager, you will be responsible for managing the relationship between Fujitsu and its selected AMS partner, ensuring seamless support operations.ResponsibilitiesManage the end-to-end relationship with the AMS...
-
SAP B1 AMS Service Delivery Lead
5 days ago
Singapore MOET HENNESSY ASIA PACIFIC PTE. LTD. Full timeMOET HENNESSY ASIA PACIFIC PTE. LTD. is seeking a highly skilled SAP B1 AMS Service Delivery Lead to join our team.The estimated salary for this position is $120,000 per annum.Job DescriptionThis role will be responsible for ensuring the efficient and effective delivery of services related to SAP B1 AMS activities.Key responsibilities include:Service...
-
Senior SAP Application Support Manager
3 days ago
Singapore FUJITSU ASIA PTE LTD Full timeAbout the RoleFujitsu Asia PTE LTD is seeking a highly skilled and experienced SAP Service Desk Manager to join our team. As a key member of our IT operations, you will be responsible for managing the relationship between Fujitsu and its selected AMS partner.Key Responsibilities:SAP Support Management: Proactively ensure AMS support is working within the...
-
Digital Transformation Consultant
2 weeks ago
Singapore SAP Full timeUnlock Your Potential as a Digital Transformation ExpertEarn an estimated $65,000 - $85,000 per year in this exciting role at SAP.About the RoleWe are seeking highly motivated individuals to join our Customer Services & Delivery team as Digital Transformation Consultants. In this position, you will play a critical role in helping our customers navigate their...
-
SAP Support Services Manager
7 days ago
Singapore FUJITSU ASIA PTE LTD Full timeAbout the Role:We are seeking a seasoned SAP Support Services Manager to join our team at FUJITSU ASIA PTE LTD. As a key member of our support team, you will be responsible for managing the relationship between Fujitsu and its selected AMS partner.The ideal candidate will have strong experience working as a Service Delivery Manager for SAP Application...
-
Senior sap mm consultant
3 weeks ago
Singapore This Is An IT Support Group Full timeSAP MM Consultant (Singapore)Our client is building a world-class SAP team in Singapore, and we're on the lookout for talented SAP MM Consultants to join them on this exciting journey. It's an opportunity to collaborate with a skilled team, work on cutting-edge S/4 HANA projects across the region, and take your expertise to the next level in a...
-
SAP FICO Consultant
3 months ago
Singapore AXXIS CONSULTING (S) PTE. LTD. Full timeRoles & ResponsibilitiesSAP FICO ConsultantAbout Us:We are an SAP Platinum Partner with HQ in Singapore and presence in Malaysia and Japan. Our customers range from Fortune 2000 customers to local SMEs, who we support with SAP S/4HANA, ByD, B1, and CX solutions.We are growing our regional presence, and we are looking for passionate people to join us for...
-
Sap fico consultant
3 weeks ago
Singapore NTT Data Business Solutions Singapore Pte Ltd Full timeYour career at NTT DATA Business Solutions Empowering You – to feel our passion for SAP / Analytic Solutions As NTT DATA Business Solutions, we are more than just a company. We are a team of innovative and passionate people who specialize in creating value-added SAP and Analytic solutions and guiding our customers on their journey to becoming intelligent...
-
Sap fico consultant
3 weeks ago
Singapore NTT Data Business Solutions Singapore Pte Ltd Full timeYour career at NTT DATA Business SolutionsEmpowering You – to feel our passion for SAP / Analytic Solutions As NTT DATA Business Solutions, we are more than just a company. We are a team of innovative and passionate people who specialize in creating value-added SAP and Analytic solutions and guiding our customers on their journey to becoming intelligent...
-
Sap concur support consultant
1 week ago
Singapore Viseo Pte Ltd Inc. Full timeWe are seeking a dynamic and experienced SAP Concur Support Consultant to join our team in Singapore. The ideal candidate will have a strong understanding of SAP Concur and other related IT support tools, with a focus on providing exceptional Level 1 support to our clients. Responsibilities Level 1 Support: Provide first-line technical support for SAP...
-
SAP FICO Consultant
7 days ago
Singapore AXXIS TECHNOLOGIES (S) PTE. LTD. Full timeRoles & ResponsibilitiesSAP FICO ConsultantAbout Us:We are an SAP Platinum Partner with HQ in Singapore and presence in Malaysia and Japan. Our customers range from Fortune 2000 customers to local SMEs, who we support with SAP S/4HANA, ByD, B1, and CX solutions.We are growing our regional presence, and we are looking for passionate people to join us for...