Cloud Transformation Expert for Enterprise SAP Services

1 week ago


Singapore SAP Full time

At SAP, we are dedicated to empowering our customers to navigate their cloud transformation journeys with confidence. As a Cloud Transformation Expert for Enterprise SAP Services, you will play a critical role in safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services.

The position requires a deep understanding of customer landscapes, technical requirements, and complex challenges throughout the customer lifecycle. You will serve as the primary point of contact for SAP Enterprise Cloud Services customers, offering guidance and support across their lifecycle.

Key Responsibilities:

  • Serve as the primary technical contact for SAP Enterprise Cloud Services customers
  • Gain a deep understanding of customer goals and challenges to offer tailored solutions and recommendations
  • Manage and resolve escalations related to SAP Enterprise Cloud Services customer landscapes

This is an exciting opportunity to join SAP's dynamic, international team and make a significant impact on the future of cloud services. If you're passionate about driving customer success, thrive in a fast-paced environment, and have a deep technical expertise, you will find immense satisfaction in this role.

We believe that innovation and collaboration drive business growth, which is why we prioritize fostering an inclusive and collaborative work environment where everyone can contribute and grow. With flexible working models and a focus on health and well-being, you will have the freedom to thrive and run at your best.

Salary Estimate: $120,000 - $180,000 per year, based on national averages for senior technical roles in the United States. However, actual salaries may vary depending on location, experience, and other factors.

This role requires 9+ years of SAP technology (BASIS) experience in the IT industry and 5+ years of customer-facing experience. Proven technical project management skills, excellent English communication and presentation skills, and ability to perform under pressure are essential qualities for this position.



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