Permanent Call Centre Officer

Roles & ResponsibilitiesResponsibilities:· Inbound call handling for client Accounts servicing, campaigns, products enquiries and helpdesk enquiries;· Fulfillment follow through on case handling and with customers;· Ensure group compliance & control standards are observed and met in the execution of customers' enquiries, transaction requests and...

Roles & ResponsibilitiesJob Details:Working days: Mon - Fri (office hours) Work location: Clarke Quay / Novena (work in office) Salary: UP to $3,300 per month Contract duration: till Dec 2025 (Renewable depending on performance and project) Able to start work immediately or within 1 month notice periodResponsibilities:Conduct outbound calls & site visit...

Roles & ResponsibilitiesAs a Call Centre Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations.Roles and Responsibilities· Attend to customer enquiries, feedback and complaints via phone, email or in-person.· Check and...

Roles & ResponsibilitiesAs a Call Centre Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations.Roles and Responsibilities· Attend to customer enquiries, feedback and complaints via phone, email or in-person.· Check and...

Job Title: Temporary (2-Year) Call Centre Executive Celecti Pte Ltd is seeking a skilled and motivated individual to take up the role of Temporary (2-Year) Call Centre Executive. This position requires excellent customer service skills, as well as the ability to promote health screening packages and related services.The ideal candidate will have prior...

Roles & ResponsibilitiesResponsibilities:Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To adopt collection best...

Roles & ResponsibilitiesDuration: 6 months (To Start 3rd March) Salary: $13/ hr Working Hours: 5 days office hours Location: Ubi Job Scope: - Act as the first point of contact for the customers- Make effort to understand both internal and external customer, anticipating customer needs and giving high priority to customer satisfaction- Provide satisfactory...

Roles & Responsibilities Key Responsibilities:Answering inquiries and providing exceptional support to customers Scheduling appointments and maintaining records Resolving customer concerns with professionalism and empathy Requirements:Strong interpersonal and communication skills Ability to multitask in a fast-paced environment Experience in a call...

Roles & ResponsibilitiesJob Description:You will provide quality and personalized one-stop information service for the clinics. This includes handling general enquiries and managing outpatient appointments through phone, email, web chat, as well as other online platformsJob Responsibilities:· Answer high-volume inbound calls and respond to inquiries related...

Roles & ResponsibilitiesAs part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own...

Roles & ResponsibilitiesResponsibilities:Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To adopt collection best...

Roles & ResponsibilitiesShift Timings (Choose 1 Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)Or otherwise...

Roles & ResponsibilitiesShift Timings (Choose 1 Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)Or otherwise...

Roles & ResponsibilitiesMNC Company Basic $2500 - $3000 + AWS + Variable Bonus Excellent Welfare and Benefits + Career progression Working location: West Working days: Monday to Friday Working hours: 8.30am – 5.30pmJob Responsibilities:Respond to all incoming calls regarding the customers' issues, especially relating to termination requests and turn...

Roles & ResponsibilitiesHandle general enquiries and managing outpatient appointments through phone, email, web chat and other online platforms Provide quality one-stop information service for the Hospital Handles high-volume inbound calls and tend to inquiries related to healthcare services Manage all dial in booking and WhatsApp/online scheduling. ...

Roles & Responsibilities Handle general enquiries and managing outpatient appointments through phone, email, web chat and other online platforms Provide quality one-stop information service for the Hospital Handles high-volume inbound calls and tend to inquiries related to healthcare services Manage all dial in booking and WhatsApp/online scheduling. ...

Call Centre / Customer Service Experience No Experience Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends)Responsibilities: Attend to enquiries via hotline or other channels e.g. emails Handle inbound and outbound calls, and sometimes emails Properly record conversations with customers in the CRM system Achieve / Exceed individual and...

Call Centre / Customer Service Experience No Experience Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends)Responsibilities: Attend to enquiries via hotline or other channels, e.g., emails Handle inbound and outbound calls, and sometimes emails Properly record conversations with customers in the CRM system Achieve / Exceed individual...

Roles & ResponsibilitiesResponsibilities:Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To adopt collection best...

Roles & ResponsibilitiesBanking Sector Client/Non-Sales RoleShift Timings (Choose 1 Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (2 non-consecutive...