Customer Retention Strategist

3 days ago


Singapore BVOX Full time

At BVOX, we are committed to delivering exceptional customer experiences. As a Customer Retention Strategist, you will play a critical role in maintaining and improving user stickiness through data analysis and optimization of operational activities.

You will work closely with our cross-functional teams to develop and implement data-driven strategies that drive user growth, activity, and retention. Your expertise in using data analysis tools (such as Excel, SQL, etc.) will be crucial in identifying areas for improvement and developing targeted solutions.

Responsibilities include:

  • Developing and implementing data-driven strategies to improve user stickiness
  • Managing the delivery and operation effects of different promotion channels
  • Tracking and analyzing operational activities, user behavior, and market conditions
  • Judging the effectiveness of strategies through data analysis


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