Senior Claims Strategist APAC

3 days ago


Singapore ZURICH INSURANCE COMPANY LTD Full time
Job Description:

The Zurich Insurance Company Ltd is seeking an experienced professional to fill the role of Senior Claims Strategist APAC. This position will be responsible for developing and executing a claims strategy for the Asia Pacific region, aligned with global objectives.

Main Responsibilities:
  • Develop and execute the claims strategy for the Asia Pacific region.
  • Provide thought leadership on market trends, competitive landscape, and emerging risks.
  • Foster a culture of continuous improvement and innovation within the Regional and Business Unit claims teams.
  • Effectively influence all stakeholders and lead the Claims function across the region.

Key Performance Indicators:
  • Oversee regional portfolio performance, trends, and emerging risks.
  • Drive customer understanding (e.g. through surveying, meetings) and actionable insight how to improve service to enhance loyalty and retention.
  • Implement Claims value proposition and ensure delivery of a superior claims service and customer satisfaction.


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