Customer Service Strategist
2 days ago
We are looking for a seasoned professional to join our team as a Customer Service Strategist. This is an exceptional chance to contribute to shaping the future of our land transport system and making a lasting difference in the lives of our customers.
As a Customer Service Strategist, you will be responsible for developing and implementing strategic plans to drive customer satisfaction and loyalty. Your expertise in business analytics, statistics, and data management will enable you to analyze customer feedback and preferences, identifying trends and patterns that inform our service improvements.
You will work collaboratively with cross-functional teams to design and deliver customer-centric solutions that meet the evolving needs of our customers. This may involve revising policies, procedures, or processes to ensure seamless interactions between customers and our organization.
An essential component of this role is effective communication. You will need to distill complex data insights into actionable recommendations and present them to various stakeholders, including senior leaders and external partners.
We are seeking an individual with outstanding analytical, critical thinking, and interpersonal skills, coupled with a passion for delivering exceptional customer experiences. Relevant experience in customer service, service planning, and data management is highly valued.
This is a rare opportunity to make a significant impact on our organization and contribute to creating a world-class customer experience.
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Executive, Customer Service
2 days ago
Singapore Customer Labs Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...
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Customer Support Strategist
2 days ago
Singapore Google Full timeAt Google, we are seeking a Customer Support Strategist to join our Support team. As a Customer Support Strategist, you will analyze top issues facing our users and content creators, and work with cross-functional teams to develop effective solutions.You will drive continuous improvement by identifying opportunities for enhancing the user experience,...
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Marketing and Communications Strategist
2 days ago
Singapore Public Service Division Full time**Job Description:**Company OverviewWe are the Public Service Division, dedicated to delivering exceptional services to our community.Job SummaryWe are seeking a highly skilled Marketing and Communications Strategist to join our team. The successful candidate will be responsible for developing and implementing effective marketing campaigns across various...
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Singapore Moody's Investors Service Full timeJob DescriptionThis exciting opportunity is focused on driving business growth through strategic sales initiatives. As a Business Development Manager for Financial Services, you will be responsible for managing the sales process from prospecting to closing deals.You will work closely with Product Specialists, Product Strategists, Marketing Strategists, and...
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Senior Service Operations Manager
2 days ago
Singapore Customer Labs Full timeAbout Customer LabsWe are a dynamic team committed to delivering exceptional customer experiences in a fast-paced retail environment.Job SummaryThis senior role is responsible for overseeing the smooth operation of our customer service counters, managing a team of officers, and ensuring excellent service delivery.Main ResponsibilitiesConduct daily briefings...
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Senior Customer Experience Strategist
1 day ago
Singapore National Library Board Full timeAbout the RoleThe Land Transport Authority is seeking a Senior Customer Experience Strategist to join our dynamic team. As a key member of our Customer Experience Office, you will play a vital role in shaping our customer experience strategy and designing exceptional customer experiences.Key ResponsibilitiesDesign and implement customer experience strategies...
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Customer Retention Strategist
2 days ago
Singapore BVOX Full timeAt BVOX, we are committed to delivering exceptional customer experiences. As a Customer Retention Strategist, you will play a critical role in maintaining and improving user stickiness through data analysis and optimization of operational activities.You will work closely with our cross-functional teams to develop and implement data-driven strategies that...
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Singapore Mandai Wildlife Group Full timeAbout the RoleWe are looking for a highly skilled Merchandising Strategist for Customer Success who can collaborate with partners to enable the sale of Ranger Buddies merchandise in their retail environments. The successful candidate will be responsible for developing sales enablement strategies, supporting partners with inventory recommendations and...
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Customer Experience Strategist
2 days ago
Singapore This Is An IT Support Group Full timeJob DescriptionWe are seeking a highly skilled Customer Experience Strategist to join our dynamic team at This Is An IT Support Group. As a key member of our Customer Experience Office, you will play a vital role in shaping LTA's customer experience strategy and facilitating data-driven decision making.About the RoleYou will work closely with senior leaders...
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Occupier Services Strategist
2 days ago
Singapore People Profilers Full timePeople Profilers is seeking an Occupier Services Strategist to support and provide leadership necessary to achieve the organisations Global Occupier Services Vision, Mission, and Values in the day-to-day conduct of business.The successful candidate will have a degree and at least 7+ years of experience in leading, developing, coaching, and managing...
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Customer Value Strategist
2 days ago
Singapore Astellas Pharma Full timeThe Customer Value Strategist will play a pivotal role in driving the Oncology Portfolio within key customer accounts in Singapore. This position requires a deep understanding of the patient and customer journey to identify opportunities for growth and transform patients' outcomes.To succeed, you will work closely with internal and external stakeholders to...
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Service Delivery Strategist
2 days ago
Singapore This Is An IT Support Group Full timeMandai Wildlife Group is a dynamic organization looking for a Service Delivery Strategist to enhance guest experience through innovative solutions.The successful candidate will work closely with various teams across Mandai to design and develop training workshops, evaluate workshop feedback data, and monitor training participation.This role involves...
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Customer Experience Strategist
2 days ago
Singapore S.F. Express Full timeAbout This OpportunityWe are seeking a highly motivated Customer Experience Strategist to join our team at S.F. Express.The ideal candidate will be responsible for developing and implementing strategies to improve customer experience and drive business growth.The successful candidate will have a proven track record of delivering exceptional customer...
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Business Growth Strategist
2 days ago
Singapore This Is An IT Support Group Full timeJob Description: We are seeking a highly motivated Business Growth Strategist to join our team at This Is An IT Support Group. As a Business Growth Strategist, you will be responsible for the Business Development of Chemical and Non-Electrical Product Testing Services within Consumer Product Service of Product Services Division. Your key responsibilities...
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Service Parts Pricing and Sales Strategist
2 days ago
Singapore People Profilers Full timeJob OverviewWe are seeking a skilled Service Parts Pricing and Sales Strategist to join our team at People Profilers Pte Ltd.
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Customer Experience Strategist
2 days ago
Singapore Flintex Consulting Pte Ltd Full timeFlintex Consulting Pte Ltd is seeking a highly skilled CUSTOMER EXPERIENCE STRATEGIST to lead our inside sales function. This role will involve steering strategic planning processes to secure exceptional customer experiences for all clients.The successful candidate will oversee the inside sales team in our Singapore office, providing crucial support to...
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Ecommerce Strategist
2 days ago
Singapore MCI Career Services Pte Ltd Full timeJob DescriptionCompany Overview: MCI Career Services Pte Ltd is a company that values innovation and customer satisfaction.Job Summary: We are looking for an experienced Ecommerce Strategist to lead our digital marketing efforts and manage our online store for optimal performance, security, and user experience.Your Role: As an Ecommerce Strategist, you will...
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Paid Advertising Strategist
1 day ago
Singapore Oritain Global Limited Full timePaid Advertising StrategistOritain is seeking a talented Paid Advertising Strategist to join our team. In this role, you will develop and execute targeted marketing campaigns to drive business growth. Your focus will be on leveraging market research and customer insights to create relevant digital marketing campaigns across core digital channels. Key...
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Operations Strategist
2 days ago
Singapore SHARK TEAM PTE. LTD. Full timeJob Title: Operations StrategistThe Operations Strategist plays a pivotal role in overseeing the daily operations of SHARK TEAM PTE. LTD., ensuring efficiency and productivity across various departments.This role involves developing and implementing operational strategies, managing processes, staff, and resources to achieve company objectives, improve...
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Digital Marketing Strategist
2 days ago
Singapore EXPRESSIONS PTE. LTD. Full timeWe are seeking an experienced Digital Marketing Strategist to lead our social media marketing efforts and drive conversions, increasing sales and engaging our online community.The ideal candidate will develop and execute impactful social media strategies, create compelling content, manage campaigns, and handle customer inquiries to support our growth...