Retention and Expansion Specialist

3 days ago


Singapore Tricentis GmbH Full time
Career Opportunity: Customer Growth Account Management Team Lead

We are looking for a highly motivated and experienced professional to join our team as a Customer Growth Account Management Team Lead. In this role, you will be responsible for leading a team of account managers to drive growth, retention, and expansion efforts for our customers.

About the Job

This role requires a strong leader who can motivate and guide a team of account managers. You will be responsible for developing and executing strategies to ensure customers achieve their business goals and maximize their return on investment.

You will also be responsible for implementing processes and playbooks that prioritize high-impact activities, keeping the team focused and organized for success.

Responsibilities
  • Lead a team of Customer Growth Account Managers in achieving sales targets and expanding customer relationships.
  • Develop and execute strategic plans to drive customer growth, retention, and expansion.
  • Collaborate with cross-functional teams to ensure seamless customer experiences.


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