Retail Team Lead
8 hours ago
Job Overview
We are seeking a highly skilled and experienced Retail Team Lead to join our team at Alexander McQueen Singapore. This is an exciting opportunity for a motivated and results-driven individual to take on a leadership role in driving sales growth, improving customer experience, and developing a high-performing team.
About the Role
The Retail Team Lead will be responsible for leading a team of client advisors to achieve sales targets, provide exceptional customer service, and maintain store visual standards. The ideal candidate will have a strong background in luxury retail, excellent leadership skills, and a proven track record of driving business results.
Key Responsibilities
- Lead and develop a high-performing team of client advisors to achieve sales targets and provide exceptional customer service
- Implement effective sales strategies and visual merchandising plans to drive sales growth and improve customer engagement
- Maintain store visual standards, including window displays and interior design
- Provide coaching and training to client advisors to improve their product knowledge and sales skills
- Monitor and analyze sales performance, identify areas for improvement, and implement corrective actions
- Collaborate with the store manager to achieve business objectives and implement company-wide initiatives
Requirements
- Minimum 3 years of experience in luxury retail, preferably in a leadership or management role
- Proven track record of driving sales growth and improving customer satisfaction
- Excellent leadership and communication skills
- Strong analytical and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Familiarity with Microsoft Office software, including Excel, Word, and PowerPoint
What We Offer
- A competitive salary of SGD $8,000 per month, plus a bonus structure based on individual and team performance
- A comprehensive benefits package, including medical insurance, retirement plan, and paid time off
- Opportunities for career advancement and professional development within a global luxury fashion brand
- A dynamic and supportive work environment with a team of passionate and dedicated professionals
About Us
Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. The brand is known for its edgy and avant-garde designs, combining traditional craftsmanship with modern techniques and innovative materials. We are part of the Kering group, a global leader in the luxury goods industry.
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