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Retail Coffee Team Lead

2 months ago


Singapore Papa Palheta Pte Ltd Full time

About the Company: Papa Palheta Pte Ltd is a leading retail organization dedicated to delivering exceptional coffee experiences to customers.

Job Summary: We are seeking a highly skilled and experienced Retail Coffee Supervisor to join our team in Singapore. The successful candidate will be responsible for managing front-of-house retail operations, maintaining store appearance, and providing excellent customer service.

Key Responsibilities:

  • Manage front-of-house retail operations at Papa Palheta Pte Ltd outlets in Singapore
  • Maintain store appearance through visual merchandising and housekeeping
  • Provide excellent customer service
  • Arrange and conduct in-store events and workshops
  • Handle customer inquiries and feedback professionally
  • Oversee store inventory and replenishment
  • Participate in product trainings and provide feedback
  • Assist with other duties as needed

Requirements:

  • Fluent in English or proficient in communication
  • Passion for specialty coffee and brewing equipment
  • Service-oriented and team player

Employee Benefits:

  • Birthday Leave + Annual Leave
  • Sick Leave + Medical consultation reimbursement
  • Staff Meal provided after Full Shift
  • Complimentary non-alcoholic beverages
  • Family & friends discount on food & beverage

Salary Range: S$1,800 to S$2,400 per month