Retail Operations Manager
1 month ago
As a Retail Operations Manager at Papa Palheta Pte Ltd, you will lead a team to drive sales revenue and deliver exceptional customer experiences in our specialty coffee outlets. This role is ideal for individuals with strong leadership skills, passion for the industry, and ability to work under pressure.
About the RoleWe are seeking a seasoned professional with at least 3 years of experience in retail operations or a related field. You should have a proven track record of managing day-to-day operations, overseeing staffing, and ensuring product quality and compliance with regulations. Strong communication and interpersonal skills are essential for this role.
Key Responsibilities- Manage daily operations at assigned outlet(s)
- Oversee staffing, including hiring, rostering, and training
- Maintain product quality and compliance with SFA regulations
- Develop and implement sales and marketing strategies to drive revenue growth
- Foster positive customer relationships through excellent service and prompt issue resolution
- At least 3 years of relevant working experience
- Food Hygiene certificate an added advantage
- Strong leadership, self-motivated, and good people skills
- Able to work under pressure in a fast-paced environment
A competitive salary range of SGD $3000 - $3500 per month, depending on experience. If you are passionate about the specialty coffee industry and possess the required skills and qualifications, please apply.
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