Retail Operations Manager
2 hours ago
Job Overview
The Retail Supervisor Trainee will be responsible for developing and implementing operations plans for their team, ensuring seamless execution. This role requires strong leadership skills to manage and motivate a team of Retail Associates.
Key Responsibilities:
- ">
- Develop and execute operations plans to drive business growth and efficiency">
- Lead and manage a team of Retail Associates to achieve sales targets and provide exceptional customer service">
- Prepare and update duty rosters in the Info-Tech HRMS Time Management System to ensure accuracy">
- Coach and train Retail Associates on GLOB+ system usage to enhance productivity">
- Conduct daily briefings to team members before shifts to ensure clarity and alignment">
- Provide constructive feedback and coaching to help team members develop selling-related skills">
- Excel in customer service, merchandise knowledge, selling skills, and cashiering as a role model">
- Manage and improve SOPs and procedures related to inventory management at assigned stores">
- Multitask effectively while maintaining high customer satisfaction">
- Utilize excellent communication skills to meet business objectives and exceed customer expectations">
- Demonstrate strong leadership skills to effectively oversee and manage the team">
- Work various hours, including nights, weekends, and holidays, as required">
- Attend meetings and conferences as needed">
- Perform ad-hoc assignments or projects assigned by superiors">
Job Requirements:
">- ">
- Minimum 1 year of supervisory experience in retail, preferably">
- Professional and pleasant personality with good communication skills">
- Team player with a positive attitude and focus on customer satisfaction in a fast-paced environment">
- Able to commit to rotating shift hours, including public holidays and weekends">
Tell Employers What Skills You Have:
">- ">
- Coaching">
- Customer Service Oriented">
- Leadership">
- Able To Multitask">
- Troubleshooting">
- Quality Control">
- Teaching">
- Customer Support">
- Inventory">
- Customer Care">
- Selling">
- Inventory Management">
- Selling Skills">
- Time Management">
- Cashiering">
- Train New Employees">
- Customer Satisfaction">
- Customer Service">
- Scheduling">
- Customer Service Experience">
Estimated Salary: SGD $50,000 - SGD $60,000 per annum, depending on experience
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