Retail Operations Manager

4 days ago


Singapore SHILLA TRAVEL RETAIL PTE. LTD. Full time
Job Summary

We are seeking a highly skilled Retail Executive to join our team at SHILLA TRAVEL RETAIL PTE. LTD. As a key member of our retail operations, you will be responsible for delivering exceptional customer service and sales experience while maintaining store standards and efficiency.

About the Role

The successful candidate will have excellent communication and interpersonal skills, with a strong focus on customer satisfaction and loyalty. You will work closely with the team to achieve sales targets and maintain a clean and safe store environment.

Key Responsibilities

  • Customer Service and Sales
    - Provide exceptional customer service and ensure a positive shopping experience
    - Meet or exceed monthly sales targets in a teamwork environment

  • Stock Management
    - Properly receive, display, and store merchandise according to company guidelines
    - Understand stock levels and promote accordingly

  • Store Maintenance
    - Maintain a safe and clean store environment and implement daily housekeeping duties

  • Store Operations
    - Operate the POS cash register and handle various modes of payment
    - Perform other duties as assigned by team leaders and superiors

  • Leadership
    - Make decisions on recruitment, discipline, termination of employment, performance assessment, and reward

Skills and Qualifications

Essential Skills:

  • Excellent customer service and communication skills
  • Strong knowledge of products and services
  • Ability to work in a fast-paced environment
  • Leadership and decision-making skills

Desirable Skills:

  • Experience in retail management or sales
  • Knowledge of inventory management and control
  • Basic computer skills and proficiency in software applications

What We Offer

Salary:$60,000 - $80,000 per annum (depending on experience)

Benefits: Medical and dental insurance, paid annual leave, training and development opportunities



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