Retail Sales Associate

1 month ago


Singapore Ikano-Retail Full time
About Ikano-Retail

We are a leading retailer of home furnishings, dedicated to providing high-quality products and exceptional customer service.

Salary and Benefits

The successful candidate will be rewarded with an attractive salary ranging from SGD 40,000 to SGD 60,000 per annum, depending on experience. In addition, our comprehensive benefits package includes opportunities for career growth, training and development, and a competitive bonus scheme.

Job Description

We are seeking a highly motivated and results-driven Retail Sales Associate to join our team at IKEA Alexandra. As a key member of our sales floor team, you will play a critical role in delivering excellent customer service, driving sales growth, and maintaining a high level of store appearance and operations.

Your key responsibilities will include:

  • Sales Performance: Maximise sales and profitability by ensuring your area of responsibility is clean, tidy, fully stocked, and correctly priced.
  • Product Knowledge: Be passionate about the products you sell and actively learn about their features and benefits to share with customers and colleagues.
  • Customer Service: Actively approach customers who need additional help, advising them on the best solutions for their homes to drive sales.
  • Store Operations: Prepare your area of responsibility for stock replenishment and next day's business.
  • Team Collaboration: Understand departmental action plans, support goals and targets set by your manager, and ensure your department is clean and tidy with items properly displayed, priced, and fully stocked.
Required Skills and Qualifications

To succeed in this role, you must possess:

  • A confident and polite approach when interacting with people.
  • A flexible attitude towards work and an openness to change.
  • Basic computer literacy or technology skills.
  • An interest in home furnishings and people's everyday life at home.
  • Physical fitness to handle physical work and retail hours.
  • A strong team player mentality with high energy and a good working attitude.
  • The ability to commit to rotating shift work, including weekends and public holidays.
  • A minimum commitment of 3 months to the role.
What We Offer

At Ikano-Retail, we value our employees and offer a range of benefits, including:

  • Comprehensive training and development programmes.
  • Opportunities for career growth and advancement.
  • A competitive bonus scheme.
  • A positive and supportive work environment.


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