Airport Retail Team Lead

5 hours ago


Singapore LOTTE Travel Retail Singapore Full time

We are seeking a highly skilled and experienced retail leader to join our team as an Airport Retail Team Lead at LOTTE Travel Retail Singapore.

About the Role

This is a key position that oversees the daily operations of our retail stores located in Changi Airport, ensuring exceptional customer service and sales performance.

Key Responsibilities:
  • Develop and execute operational plans to drive sales growth and enhance customer experience.
  • Lead and manage a team of retail associates, providing coaching and training to improve their skills and performance.
  • Manage inventory levels, maintain accurate records, and implement efficient procedures to minimize stock discrepancies.
  • Conduct regular team briefings, provide feedback, and recognize outstanding performance to motivate the team.
  • Maintain a positive attitude, focus on customer satisfaction, and adhere to company policies and procedures.
Requirements:
  • Professional and pleasant personality with excellent communication and leadership skills.
  • Able to stand for extended periods, work rotating shifts, and adapt to a fast-paced environment.
  • A strong understanding of retail operations, inventory management, and team leadership is essential for success in this role.
What We Offer:

We offer a competitive salary of SGD 55,000 - SGD 65,000 per annum, depending on experience, plus additional benefits and incentives.



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