Retail Supervisor Trainee
3 months ago
Key Responsibilities:
- Retail supervisors develop operations plans for their teams and make sure those plans are executed.
- Lead, manage and motivate a team of Retail Associates
- Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System.
- Coach and train Retail Associates on GLOB+ system usage.
- Conduct daily briefings to team members before the start of shift duty.
- To provide their team with constructive criticism and be able to help them develop by coaching and teaching different selling related skills.
- Lead by example and excel in customer service, merchandise knowledge, selling skills as well as cashiering.
- Manage and improve the SOP and procedures related to inventory management at the assigned stores level.
- Able to multitask, while also keeping the customer happy and satisfied.
- Excellent customer service and communications skills to meet the organiaation business objectives and exceed customer’s expectations.
- Good leadership skills to effectively oversee and manage the team.
- Supervisors may work a variety of hours that may include nights, weekends, and holidays.
- Retail supervisors may also be required to attend meetings and conferences.
- Any other ad-hoc assignment or project assigned by your superior.
Job Requirements:
- At least 1 year supervisory experience in Retail experience preferrable
- Professional and pleasant personality.
- Good communication skills and team player
- Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
- Able to commit to rotating shift hours, including public holidays and weekends
Tell employers what skills you have
Coaching
Customer Service Oriented
Leadership
Able To Multitask
Troubleshooting
Quality Control
Teaching
Customer Support
Inventory
Customer Care
Selling
Inventory Management
Selling Skills
Time Management
Cashiering
Train New Employees
Customer Satisfaction
Customer Service
Scheduling
Customer Service Experience
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