Customer Service Director Lead

Culinary Services DirectorWe are seeking an experienced Culinary Services Director to lead our culinary team. The ideal candidate will have a strong background in kitchen management, menu development, and food safety and hygiene practices.Main Responsibilities:- Develop and implement new menus and recipes to meet changing customer preferences.- Oversee...

About UsThe Public Service Division is committed to inspiring a healthier Singapore. As a trusted partner of our citizens, we strive to deliver intuitive and personalised experiences that empower individuals to embrace holistic well-being.We engage our customers via online and offline touchpoints such as outreach through different settings including...

We are seeking a Customer Service Director to lead the management of call centres, ground ambassadors, and customer service operations for the Culture Pass Unit.This role involves developing and implementing customer service standards, overseeing the deployment of ground ambassadors, and monitoring customer service metrics to drive data-informed...

The GMP Group is seeking a Customer Service Director to join our dynamic retail management team. As a key member of our team, you will be responsible for delivering exceptional customer service, resolving customer complaints, and driving sales growth.Key Responsibilities:Lead and motivate the retail team to deliver outstanding customer experiencesHandle...

We're seeking an exceptional Customer Service Director to spearhead our East region operations. As a key member of our leadership team, you'll be responsible for driving business growth and delivering exceptional customer experiences across our contact centre network.Key ResponsibilitiesDevelop and implement strategic plans to drive business performance and...

About the RoleAs a Customer Support Operations Lead, you will play a key role in enhancing customer experience and maintaining high service standards at the Health Promotion Board (HPB). You will be responsible for overseeing the contact centre support requirements for various HPB programmes and services.You will contribute towards shaping customer...

TDCX Singapore: Where Innovation Meets ExcellenceAbout the CompanyTDCX Singapore is a leading provider of transformative digital CX solutions, enabling world-leading brands to acquire new customers, build customer loyalty, and protect their online communities.Job DescriptionWe are seeking a highly motivated and experienced Operations Director - Customer...

Responsibilities Provide excellent customer service Manage customer complaints and ensure prompt resolution Maintain a strong understanding of our operation and service to effectively support customer inquiries and issues Prepare regular reports on customer service performance Respond to inquiries from parents/guardians regarding bus routes, schedules, and...

Sinoppel Device is seeking a highly motivated Customer Experience Director to lead our customer service team.About the RoleThis position will be responsible for developing and implementing customer service strategies to meet business objectives.The ideal candidate will have minimum 3 years in customer service, including 2 years in a supervisory role, and a...

Roles & ResponsibilitiesWe are seeking a dynamic and experienced Head of Customer Service to lead our operations across the Asia-Pacific (AP) region. Based in our Regional Headquarters in Singapore, the successful candidate will be responsible for overseeing customer service strategies, optimizing service delivery, and fostering talent development within the...

About the Role:We are seeking a highly skilled Supply Chain Manager to join our team at Trust Recruit. The successful candidate will have a strong background in customer service functions and experience in managing a team. The role requires excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced...

Roles & ResponsibilitiesAbout SCCFSCFormerly known as Bukit Ho Swee Family Service Centre, South Central Community Family Service Centre (SCC) provides support to the low-income and vulnerable families in our community. While giving support to families who seek help in financial, social or relationship issues, we encourage community self-help and...

Roles & ResponsibilitiesAbout SCCFSCFormerly known as Bukit Ho Swee Family Service Centre, South Central Community Family Service Centre (SCC) provides support to the low-income and vulnerable families in our community. While giving support to families who seek help in financial, social or relationship issues, we encourage community self-help and...

Key ResponsibilitiesThe Customer Service Team Lead is responsible for leading a team of customer service representatives in delivering exceptional customer experiences. As a key member of our customer service team, you will supervise daily operations, improve customer service processes, and resolve customer complaints.You will work closely with various...

Roles & ResponsibilitiesCustomer Service Officer - Safra Mount FaberResponsibilities:- Performs opening of front desk activities.- Receive members / guests at the counter.- Check the member's membership card and NRIC.- Receive / transfer calls and call back.- Take booking / reservation of sport facilities (for selected facilities only).- Process payments...

**Join Our Team:**The National Library Board (NLB) is seeking a highly motivated and experienced professional to join our team as a Service Delivery Manager. In this role, you will play a key part in shaping the future of our libraries and enhancing the services we offer to our community.**Responsibilities:**Develop and implement service delivery initiatives...

We are looking for an experienced Clean Services Director to join our team at Primech A & P. The successful candidate will have a Bachelor's degree in any field, preferably Operations Management or Facilities Management, and at least 5 years of operations experience in a similar industry.The Clean Services Director will be responsible for developing and...

Are you looking for a challenging role that allows you to make a real difference in the world? Do you have a passion for business development and a desire to work with leading multinational companies? If so, we want to hear from you!As a Director of Business Development, you will play a key role in developing and executing strategies that position Singapore...

Main Responsibilities:Manage a high-performing kitchen team by overseeing staffing, training, and scheduling to ensure seamless operations. Ensure food safety and hygiene standards are met through regular inspections and enforcement.Key Responsibilities:1. Procurement and inventory management: oversee food purchasing, stock levels, and waste reduction.2....

Responsibilities Provide excellent customer service Manage customer complaints and ensure prompt resolution Maintain a strong understanding of our operation and service to effectively support customer inquiries and issues Prepare regular reports on customer service performance Respond to inquiries from parents/guardians regarding bus routes, schedules, and...