Customer Service Director

About UsThe Public Service Division is committed to inspiring a healthier Singapore. As a trusted partner of our citizens, we strive to deliver intuitive and personalised experiences that empower individuals to embrace holistic well-being.We engage our customers via online and offline touchpoints such as outreach through different settings including...

We are seeking a Customer Service Director to lead the management of call centres, ground ambassadors, and customer service operations for the Culture Pass Unit.This role involves developing and implementing customer service standards, overseeing the deployment of ground ambassadors, and monitoring customer service metrics to drive data-informed...

We're seeking an exceptional Customer Service Director to spearhead our East region operations. As a key member of our leadership team, you'll be responsible for driving business growth and delivering exceptional customer experiences across our contact centre network.Key ResponsibilitiesDevelop and implement strategic plans to drive business performance and...

Responsibilities Provide excellent customer service Manage customer complaints and ensure prompt resolution Maintain a strong understanding of our operation and service to effectively support customer inquiries and issues Prepare regular reports on customer service performance Respond to inquiries from parents/guardians regarding bus routes, schedules, and...

About the Role:The Customer Service Director Lead will be responsible for leading our contact centre team in delivering exceptional customer experiences.This is an exciting opportunity for a seasoned professional to take charge of day-to-day operations, campaign planning, and quality assurance.Key Responsibilities:Manage day-to-day contact centre...

TDCX Singapore: Where Innovation Meets ExcellenceAbout the CompanyTDCX Singapore is a leading provider of transformative digital CX solutions, enabling world-leading brands to acquire new customers, build customer loyalty, and protect their online communities.Job DescriptionWe are seeking a highly motivated and experienced Operations Director - Customer...

Roles & ResponsibilitiesCustomer Service Officer - Safra Mount FaberResponsibilities:- Performs opening of front desk activities.- Receive members / guests at the counter.- Check the member's membership card and NRIC.- Receive / transfer calls and call back.- Take booking / reservation of sport facilities (for selected facilities only).- Process payments...

We are looking for an experienced Clean Services Director to join our team at Primech A & P. The successful candidate will have a Bachelor's degree in any field, preferably Operations Management or Facilities Management, and at least 5 years of operations experience in a similar industry.The Clean Services Director will be responsible for developing and...

Responsibilities Provide excellent customer service Manage customer complaints and ensure prompt resolution Maintain a strong understanding of our operation and service to effectively support customer inquiries and issues Prepare regular reports on customer service performance Respond to inquiries from parents/guardians regarding bus routes, schedules, and...

Sinoppel Device is seeking a highly motivated Customer Experience Director to lead our customer service team.About the RoleThis position will be responsible for developing and implementing customer service strategies to meet business objectives.The ideal candidate will have minimum 3 years in customer service, including 2 years in a supervisory role, and a...

Roles & ResponsibilitiesAbout SCCFSCFormerly known as Bukit Ho Swee Family Service Centre, South Central Community Family Service Centre (SCC) provides support to the low-income and vulnerable families in our community. While giving support to families who seek help in financial, social or relationship issues, we encourage community self-help and...

Roles & ResponsibilitiesAbout SCCFSCFormerly known as Bukit Ho Swee Family Service Centre, South Central Community Family Service Centre (SCC) provides support to the low-income and vulnerable families in our community. While giving support to families who seek help in financial, social or relationship issues, we encourage community self-help and...

Roles & ResponsibilitiesRoles & ResponsibilitiesSupporting local sales and Malaysia deliveries (order processing, quotation , delivery arrangement) Supporting the Singapore and Malaysia sales in liaising with customers, providing timely and accurate execution of customers' needs including sample requests Follow on orders and ensure sufficient inventory for...

Culinary Services DirectorWe are seeking an experienced Culinary Services Director to lead our culinary team. The ideal candidate will have a strong background in kitchen management, menu development, and food safety and hygiene practices.Main Responsibilities:- Develop and implement new menus and recipes to meet changing customer preferences.- Oversee...

Roles & ResponsibilitiesWe are seeking a dynamic and experienced Head of Customer Service to lead our operations across the Asia-Pacific (AP) region. Based in our Regional Headquarters in Singapore, the successful candidate will be responsible for overseeing customer service strategies, optimizing service delivery, and fostering talent development within the...

About the Role:We are seeking a highly skilled Supply Chain Manager to join our team at Trust Recruit. The successful candidate will have a strong background in customer service functions and experience in managing a team. The role requires excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced...

About This RoleThis is an exciting opportunity to join our team as a Technology Services Director.You will be responsible for providing leadership in delivery of IT services to support the implementation of business plans in terms of infrastructure stability and security, cost efficiency, and customer centricity.The selected candidate will be responsible for...

What We OfferA dynamic and supportive work environment that encourages collaboration and innovation.Ongoing training and development opportunities to help you grow professionally and personally.A competitive salary and benefits package that reflects your value to our organization.

The Service Delivery Director will be responsible for overseeing the overall service delivery strategy at this Is An IT Support Group. This includes managing the daily operations of our attractions and ensuring a high level of customer satisfaction.About the TeamOur team is passionate about delivering exceptional service and creating memorable experiences...

Role Summary: We are looking for an experienced Customer Experience Director to lead our most valuable accounts in delivering exceptional customer experiences. This senior leadership role is accountable for accelerating customers' journey to success, ensuring predictable renewals, and maximizing the impact of ServiceNow across their business transformation...