Call Centre Team Member

Are you looking for a career in customer service? Celecti Pte Ltd is seeking a skilled Call Centre Executive to join our team as a Temporary (2-Year) employee.About the RoleIn this role, you will be responsible for promoting health screening packages and related services to customers, conducting customer surveys, and managing external customer queries in a...

About Celecti Pte Ltd">Celecti Pte Ltd is a reputable organization that requires a skilled and experienced Temporary (2-Year) Call Centre Executive to join our team for a temporary period of 2 years.Job Description:The ideal candidate will promote health screening packages and related services, and conduct customer surveys to ensure high levels of customer...

**JOB RESPONSIBILITIES: - Lead a team of call centre agents to hit team KPI - Achieve personal KPI - Administrative duties and KPI reporting to management - Handle incoming calls, queries and feedback - Appointment management for customers - Allocate customers data to team members and track status - Assist call centre manager in call centre day-to-day...

Manage and lead a team of Call Centre Customer Service Officers - Assist on escalated issues and investigation - Improve the call centre operations - Any adhoc issues assigned **Requirements**: - Possess Diploma in Business studies or equivalent - At least 1 year of experience in customer service - Excellent communication skills - Able to work...

My client is looking out for: Call Centre Customer Service Agents **Job Description**: Manage customer disputes and issues in a positive manner Interacts effectively with the Operations team, business partners, and internal departments Identifies opportunities to improve processes and services Interacting with members who may have serious chronic...

As a call centre agent for an airport transport company and limousine company, your job description would include: 1. Answering incoming calls from customers and providing them with information about the company's services, pricing, and availability. 2. Booking reservations for customers and ensuring that all necessary information is collected, such as...

Celesti Pte Ltd Job VacancyWe are currently seeking a skilled and experienced Temporary Call Centre Staff to join our team on a 2-year contract. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, promoting health screening packages and related services, and conducting customer surveys.Main...

Roles & ResponsibilitiesOur client is a well-established MNC, market leader in the wholesale industry. They are looking for a Call Centre Manager to assist their team for the next phase of their business. They are located in the Redhill area – easily accessible.Responsibilities:Lead team discussions to align on goals, performance expectations, and key...

The company Celecti Pte Ltd is seeking a skilled Temporary Call Centre Executive to promote health screening packages and related services. As a key member of the team, you will be responsible for managing external customer queries and issues, ensuring all emails are addressed to the designated recipients according to established guidelines.Key...

**Call Centre / Customer Service Exp**: - **Office Hour / 5 Days Work Week / Able to Work on Weekends** **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and helpful...

Oversees the daily operations of a call centre - Manage a team in call centre department - Implement quality improvement projects to promote service standard and quality improvement of the contact centre - Oversees the daily operations of a call centre - Manage a team in call centre department - Implement quality improvement projects to promote service...

Call Centre / Retail Sales Exp Welcome - Rotating Shift / Able to work on weekends & PH Job Scope: - Attending to calls from frontline Customer Service Team - Ensure follow up on cases escalated - Filing of claims for customer - Cards related matters example lost of card, etc - Perform simple investigation for cases **Requirements**: - Possess Call...

**Call Centre Associate** **Responsibilities**: - Answer high-volume inbound calls and respond to inquiries related to day surgery and/or imaging services. - Manage all dial in booking and WhatsApp/online scheduling. - Schedule appointments and manage patient records accurately. - Address patient’s concerns with empathy - Collaborate with medical staff...

As an Operations and Call Centre Manager for an airport transfer and limousine company, your scope of work would include the following responsibilities: 1. Operations Management: - Oversee the day-to-day operations of the airport transfer and limousine services. - Develop and implement operational policies, procedures, and standards to ensure efficient and...

Roles & Responsibilities Key Responsibilities:Answering inquiries and providing exceptional support to customers Scheduling appointments and maintaining records Resolving customer concerns with professionalism and empathy Requirements:Strong interpersonal and communication skills Ability to multitask in a fast-paced environment Experience in a call...

Roles & ResponsibilitiesJob Scope:Answers incoming and outgoing calls in a timely manner and in accordance with the policy. Maintains confidentiality of caller and information as directed. Directing calls to internal and external stakeholders. Updating of contact details and relevant information into the Call Centre Enquiry System. Handling and...

Supervise daily running of Call Centre operations and ensuring a consistent delivery of Professional and High-Quality Service experience in line with Company’s service standards. - Attending to inbound and outbound calls such as recall, enquiry and diverted calls - Continuously review and identify improvements to Call Centre operations - Handling...

Reputable organization with client base in Healthcare industry - Offers good remuneration package and career growth **About Our Client**: The client is a reputable organisation with clients in Healthcare industries in Singapore, supporting customers and organisations on billing and invoice enquiries. - Manage and oversee a team of 10-15 call centre agents -...

Job Description:As a Logistics Team Member, you will be responsible for assisting the Warehouse Supervisor with daily tasks, including goods carrying and packing cartons. You will also be responsible for unloading and loading cargo goods efficiently, ensuring all goods are properly labeled and stored.About Our Team:We are a dynamic and growing company,...

**Job Description**: As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own...