Call Centre Agent
5 days ago
As a call centre agent for an airport transport company and limousine company, your job description would include:
1. Answering incoming calls from customers and providing them with information about the company's services, pricing, and availability.
2. Booking reservations for customers and ensuring that all necessary information is collected, such as pick-up and drop-off locations, flight details, and passenger information.
3. Coordinating with drivers to ensure that they are aware of their scheduled pick-ups and drop-offs, and that they have all necessary information about the customer and their travel plans.
4. Handling customer complaints and resolving issues in a timely and professional manner.
5. Maintaining accurate records of customer interactions and transactions, and updating customer profiles as needed.
6. Providing exceptional customer service and ensuring that customers have a positive experience with the company.
7. Keeping up-to-date with changes in company policies, procedures, and services, and communicating these changes to customers as needed.
8. Collaborating with other team members to ensure that all customer needs are met and that the company is providing the best possible service.
9. Adhering to all company policies and procedures, including those related to safety, security, and confidentiality.
Overall, your role as a call centre agent for an airport transport company and limousine company is to provide excellent customer service and ensure that customers have a seamless and enjoyable experience when using the company's services.
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Call Centre Agent #56115
5 days ago
Singapore ANRADUS PTE. LTD. Full timeIndustry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support/ Call Centre Agent**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,500 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and...
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Call Centre Agent
5 days ago
Singapore Dynamic Human Capital Full time**Position**: Call Centre Agent (Night Shift) **Salary**: $1,600 - $1,800 + OT + Allowance + Incentive + AWS **Location**: West **Working Hours / Days**: 08.00PM - 08.00AM (5 days) **Responsibilities**: - Receive inbound and outbound calls including transfer calls from the appropriate department for current and potential customers. - Handling...
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Call Centre Agent #56115
5 days ago
Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support/ Call Centre Agent**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,500 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and...
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1 day ago
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2 days ago
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Inbound Call Centre Agent
11 hours ago
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Call Center Agents
3 days ago
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Inbound Call Centre Agent
4 days ago
Singapore ZENITH INFOTECH (S) PTE LTD. Full timeInbound Call Centre Agent (No night Shift) /Customer Service Officer This is a 12 months contract assigned to our client Work Location: Suntec Salary Range : $2,500-$3,000 Working Hours 1. Comfortable with rotational shift 2. No night shift 3. 44 hours per week (5.5 days of work) 4. $100 PH allowance (if working on PH) **Job Description**: 1. 1-2...
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3 days ago
Singapore Page Personnel Full timeReputable organization with client base in Healthcare industry - Offers good remuneration package and career growth **About Our Client**: The client is a reputable organisation with clients in Healthcare industries in Singapore, supporting customers and organisations on billing and invoice enquiries. - Manage and oversee a team of 10-15 call centre agents -...
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4 weeks ago
Singapore PINNACLE CREDIT SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities:Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To adopt collection best...
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2 days ago
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Office Hours Call Centre Agent
5 days ago
Singapore Transcendent Business Services Pte Ltd Full timeOffice Hours Call Centre Agent Mon - Friday, 830am - 6pm Location: East Our client is one of the largest third party call centre. Currently they seeking call centre agent to manage their hotline services - Manage feedbacks/complaints tactfully and resolves issues - Escalate promptly on any request/appeals to respective sources/channels and perform...
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Office Hours Call Centre Agent
3 days ago
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Office Hours Call Centre Agent
1 day ago
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