Call Centre Agent

1 week ago


Singapore UGKS LIMOUSINE PTE. LTD. Full time

As a call centre agent for an airport transport company and limousine company, your job description would include:
1. Answering incoming calls from customers and providing them with information about the company's services, pricing, and availability.

2. Booking reservations for customers and ensuring that all necessary information is collected, such as pick-up and drop-off locations, flight details, and passenger information.

3. Coordinating with drivers to ensure that they are aware of their scheduled pick-ups and drop-offs, and that they have all necessary information about the customer and their travel plans.

4. Handling customer complaints and resolving issues in a timely and professional manner.

5. Maintaining accurate records of customer interactions and transactions, and updating customer profiles as needed.

6. Providing exceptional customer service and ensuring that customers have a positive experience with the company.

7. Keeping up-to-date with changes in company policies, procedures, and services, and communicating these changes to customers as needed.

8. Collaborating with other team members to ensure that all customer needs are met and that the company is providing the best possible service.

9. Adhering to all company policies and procedures, including those related to safety, security, and confidentiality.

Overall, your role as a call centre agent for an airport transport company and limousine company is to provide excellent customer service and ensure that customers have a seamless and enjoyable experience when using the company's services.


  • Call Centre Agent

    2 weeks ago


    Singapore Singapore General Hospital Full time

    Call Centre Agent (General Enquiries Hotline)Join to apply for the Call Centre Agent (General Enquiries Hotline)role at Singapore General Hospital . The Job You will support the Call Centre Department in the answering and managing of calls, faxes and emails from members of the public, patients, staff from other government agencies and health institutions...

  • Call Centre Agent

    2 weeks ago


    Singapore ANGELS & CO. PTE. LTD. Full time

    Call centre agent in dental clinic - Reply messages via whatsapp and over the phone - Handle and arrange appointments for patients - Explanation of dental treatment - Assist front desk reception if required


  • singapore Connect Centre PL Full time

    Responsibilities: • Assist in managing the agents and Call Centre operations • Handle complaints and manage service recovery • Handle the recruitment, training, and development of the agents • Provide administrative support in the Call Centre • Cover the Team Managers' duties and shift where necessary • Any other ad-hoc tasks that may be assigned...

  • Call Centre Agent

    1 week ago


    Singapore Dynamic Human Capital Full time

    **Position**: Call Centre Agent (Night Shift) **Salary**: $1,600 - $1,800 + OT + Allowance + Incentive + AWS **Location**: West **Working Hours / Days**: 08.00PM - 08.00AM (5 days) **Responsibilities**: - Receive inbound and outbound calls including transfer calls from the appropriate department for current and potential customers. - Handling...


  • Singapore ANRADUS PTE. LTD. Full time

    Industry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support/ Call Centre Agent**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,500 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and...

  • Call Centre Agent

    2 weeks ago


    Singapore HAI LECK ENGINEERING (PRIVATE) LIMITED Full time

    We are looking for a dynamic and customer-centric individual to join our call center team as a Call Centre Agent. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY! Working Location: Kallang, Central Region **Responsibilities**: - Assist...


  • Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support/ Call Centre Agent**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,500 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and...


  • Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Role: Outbound Call Agent (Call Centre)Salary: $ 2000 - $ 2800Working Hours: Monday - Friday (9am - 6pm)Location: Bukit Merah Central Responsibilities: Handling inbound calls on


  • Singapore ZENITH INFOTECH (S) PTE LTD. Full time

    Inbound Call Centre Agent (24 hours shift) /Customer Service OfficerThis is a 12 months contract assigned to our clientWork Location: SuntecSalary Range : $2,500-$3,000Working Hours1. Comfortable with rotational shift2. (Night shift optional with $300 allowance)3. 44 hours per week (5.5 days of work)4. $100 PH allowance (if working on PH)Job Description1....


  • Singapore CONNECT CENTRE PTE. LTD. Full time

    **Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Handle the recruitment, training, and development of the agents - Provide administrative support in the Call Centre - Cover the Team Managers' duties and shift where necessary - Any other ad-hoc tasks that may be assigned by the...