Call Centre Associate

**Client**:Engineering Company **Location**:AMK Area (Near Bus Stop) **Remuneration**: $2000 - $3000 (Based on Qualification, Experience & Capability) **Work Hours**:5 days work week / No shift **Requirements**: - Minimum GCE 'O' level - Possess good communication skills and positive attitude - Daily work order processing of repair and maintenance...

Roles & ResponsibilitiesJob Scope:Answers incoming and outgoing calls in a timely manner and in accordance with the policy. Maintains confidentiality of caller and information as directed. Directing calls to internal and external stakeholders. Updating of contact details and relevant information into the Call Centre Enquiry System. Handling and...

**JOB RESPONSIBILITIES: - Lead a team of call centre agents to hit team KPI - Achieve personal KPI - Administrative duties and KPI reporting to management - Handle incoming calls, queries and feedback - Appointment management for customers - Allocate customers data to team members and track status - Assist call centre manager in call centre day-to-day...

Reports to Contact Centre Team Lead Handle customer service hotline and provide first level of supports from OMNI Channels Resolve customer queries efficiently and escalate problems/issues promptly. Follow Standard operating procedures closely. Work as a team and ensure that the contact centre service level is met Diploma / NITEC / GCE ‘O' Level or...

1) Manage general enquiries of inbound calls and online enquiries 2) Handle any other hotline administrative functions - Diploma / NITEC / GCE ‘O' Level or equivalent - Minimum C5 for English O level - Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry Special Knowledge or Skills: - Ability to...

**Call Centre / Customer Service Exp**: - **Office Hour / 5 Days Work Week / Able to Work on Weekends** **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and helpful...

Roles & Responsibilities Key Responsibilities:Answering inquiries and providing exceptional support to customers Scheduling appointments and maintaining records Resolving customer concerns with professionalism and empathy Requirements:Strong interpersonal and communication skills Ability to multitask in a fast-paced environment Experience in a call...

Oversees the daily operations of a call centre - Manage a team in call centre department - Implement quality improvement projects to promote service standard and quality improvement of the contact centre - Oversees the daily operations of a call centre - Manage a team in call centre department - Implement quality improvement projects to promote service...

Supervise daily running of Call Centre operations and ensuring a consistent delivery of Professional and High-Quality Service experience in line with Company’s service standards. - Attending to inbound and outbound calls such as recall, enquiry and diverted calls - Continuously review and identify improvements to Call Centre operations - Handling...

Call Centre / Retail Sales Exp Welcome - Rotating Shift / Able to work on weekends & PH Job Scope: - Attending to calls from frontline Customer Service Team - Ensure follow up on cases escalated - Filing of claims for customer - Cards related matters example lost of card, etc - Perform simple investigation for cases **Requirements**: - Possess Call...

Experience :Min 1 Year in /Call Center Shift:Rotational Morning and Rotational Afternoon Location:Changi,Jurong(Location cannot be chosen) As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: - Meeting KPIs without compromising service...

Description: Location singapore Changi business park or Jurong. Freshers can also apply As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: - Meeting KPIs without compromising service quality. - Ensuring accuracy and compliance in...

As an Operations and Call Centre Manager for an airport transfer and limousine company, your scope of work would include the following responsibilities: 1. Operations Management: - Oversee the day-to-day operations of the airport transfer and limousine services. - Develop and implement operational policies, procedures, and standards to ensure efficient and...

Industry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support/ Call Centre Agent**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,500 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and...

Our client, one of world’s largest financial services institutions is looking for: **Call Centre Executive** **Responsibilities**: - Deliver personalized service to customers in call centre on banking products and services enquiries in an effective and efficient manner - Ability to understand customers’ needs and provide appropriate solutions and...

Industry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support/ Call Centre Agent**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,500 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and...

Singapore Health Services Pte Ltd **Senior/ Patient Service Associate, Call Centre Shared Services (Contract)**: - Job Category: Ancillary - Posting Date: 6 Mar 2025 Job requirement: - At least Higher NITEC/ NITEC/ GCE N/ O/ A Levels - Prior experience in service industry will be an advantage - Team player with a positive attitude - Ability to engage...

**Position**: Call Centre Agent (Night Shift) **Salary**: $1,600 - $1,800 + OT + Allowance + Incentive + AWS **Location**: West **Working Hours / Days**: 08.00PM - 08.00AM (5 days) **Responsibilities**: - Receive inbound and outbound calls including transfer calls from the appropriate department for current and potential customers. - Handling...

Reputable organization with client base in Healthcare industry - Offers good remuneration package and career growth **About Our Client**: The client is a reputable organisation with clients in Healthcare industries in Singapore, supporting customers and organisations on billing and invoice enquiries. - Manage and oversee a team of 10-15 call centre agents -...

Roles & ResponsibilitiesBenefits: Salary up to $2.5k Office Hours 5 days work week Fun Working Environment Training will be provided Outbound Call Associate:Initiate proactive contact with customers to gather essential information through surveys and telemarketing. Achieve individual and company key performance indicators (KPIs). Gain in-depth...