Business Executive
2 days ago
About the Role
The Channels & Digitalisation function at UOB seeks an exceptional professional to lead our team in delivering seamless customer experiences across all touchpoints. As a Business Executive - Group Channels & Digitalisation Leader, you will be responsible for driving innovation and growth through strategic partnerships, customer insights, and digital transformation. Your expertise will help us embed ourselves in our customers' lives, enhance engagement, and deliver exemplary experiences.
Key Responsibilities
- Develop and execute strategic plans to enhance customer engagement and experience across all channels.
- Lead cross-functional teams to drive innovation and digital transformation initiatives.
- Collaborate with FinTech ecosystem partners to stay abreast of developments in the innovation space.
- Harness customer insights to deliver new business models and digital innovations.
Requirements
- Strong customer service mindset and experience in driving customer-centric initiatives.
- Proven leadership skills with the ability to motivate and guide cross-functional teams.
- Effective communication and problem-solving skills to drive innovation and growth.
- Ability to multitask and lead multiple projects simultaneously.
About UOB
At UOB, we strive to do what is right, build for the future, work as one team, and pursue long-term success. Our values drive us to be a leading bank in Asia with a global network of over 500 branches and offices. We are committed to delivering exceptional experiences for our customers and employees.
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