SMB CSAT Survey Manager

We are committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.Key ResponsibilitiesOversee the end-to-end management of the SMB CSAT survey program, including design, deployment, analysis, and reporting.Drive the strategic evolution of the survey program to ensure its relevance, accuracy, and...

Customer Satisfaction (CSAT) Program Manager, SMB Tik Tok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. We are seeking a strategic and data-driven CSAT Program Manager to lead and evolve our SMB Customer Satisfaction (CSAT) survey program. Responsibilities: Oversee the end-to-end management of...

Customer Satisfaction (CSAT) Program Manager, SMB TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. We are seeking a strategic and data-driven CSAT Program Manager to lead and evolve our SMB Customer Satisfaction (CSAT) survey program. Responsibilities: Oversee the end-to-end management of the...

TikTok's CSAT Program Manager plays a critical role in shaping the customer experience for our SMB customers.This position involves overseeing the development and implementation of our SMB CSAT survey program, ensuring it remains relevant and effective in capturing customer sentiment.The ideal candidate will have 5+ years of experience in customer...

SMB Customer Experience LeaderTikTok is a fast-paced and dynamic company that values innovation and creativity. As an SMB Customer Experience Leader, you will play a critical role in shaping the company's customer satisfaction strategy and vision. You will be responsible for designing, deploying, and analyzing our SMB CSAT survey program, ensuring it meets...

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa. TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include...

About the RoleAs a CSAT Program Manager at TikTok, you will play a critical role in shaping the company's customer satisfaction strategy and vision. You will be responsible for designing, deploying, and analyzing our SMB CSAT survey program, ensuring it meets the needs of our customers and aligns with business objectives.Key Accountabilities:1. Develop and...

CSAT Excellence Specialist Job DescriptionTikTok's mission is to inspire creativity and bring joy. We are seeking a highly collaborative and data-driven professional to lead and evolve our SMB Customer Satisfaction (CSAT) survey program. The successful candidate will have a track record of successfully implementing CSAT or similar programs at scale.

We're seeking a strategic and data-driven CSAT Program Manager to lead and evolve our SMB Customer Satisfaction (CSAT) survey program.About the RoleIn this role, you will oversee the development, execution, and continuous improvement of our CSAT strategy, ensuring it aligns with our organizational objectives and delivers actionable insights to drive...

Job SummaryTikTok is seeking a highly skilled CSAT Program Manager to join our team. As a CSAT Program Manager, you will be responsible for leading the development and implementation of our SMB CSAT survey program, ensuring it meets the needs of our customers and aligns with business objectives.Responsibilities:1. Develop and implement a comprehensive CSAT...

TikTok is a leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.We are seeking a strategic and data-driven CSAT Program Manager to lead and evolve our SMB Customer Satisfaction (CSAT) survey program.The ideal candidate will oversee the end-to-end management of the SMB CSAT survey program, including design,...

Job DescriptionTikTok is a leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.We are seeking a strategic and data-driven CSAT Program Manager to lead and evolve our SMB Customer Satisfaction (CSAT) survey program.Key Responsibilities:1. Oversee the end-to-end management of the SMB CSAT survey program,...

We are seeking a Customer Experience Program Manager to join the SMB Customer Experience team, where you will be responsible for driving meaningful outcomes in customer satisfaction (CSAT).This role involves managing a portfolio of projects that help shape the sales strategy, ensure customer feedback is acted upon, and contribute to overall business...

We are seeking a highly motivated and detail-oriented CSAT Program Manager to join our team at TikTok.This role involves designing, deploying, and analyzing our SMB CSAT survey program to ensure it meets our high standards for customer satisfaction.The ideal candidate will have excellent communication and presentation skills, with experience engaging senior...

TikTok's CSAT Program Manager is responsible for developing and implementing strategies to improve customer satisfaction for our SMB customers.This role involves analyzing CSAT survey data to identify trends, root causes, insights, and opportunities for improvement.The ideal candidate will have a track record of successfully implementing CSAT or similar...

TikTok PTE. LTD.'s SMB Quality team is committed to delivering exceptional customer experiences. We measure customer satisfaction through CSAT scores and leverage these insights to inform decisions across all levels of the sales organization.About the JobWe are seeking a highly analytical and strategic SMB Quality Insights Specialist to drive the development...

ResponsibilitiesTik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsCreation is the core of Tik Tok's...

Responsibilities Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of Tik...

Responsibilities TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of TikTok's...

Customer Satisfaction Program LeadTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.We are seeking a strategic and data-driven leader to oversee our SMB Customer Satisfaction (CSAT) survey program.