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Singapore TikTok Full time

We are seeking a highly motivated and detail-oriented CSAT Program Manager to join our team at TikTok.

This role involves designing, deploying, and analyzing our SMB CSAT survey program to ensure it meets our high standards for customer satisfaction.

The ideal candidate will have excellent communication and presentation skills, with experience engaging senior leadership.

Strong collaboration and problem-solving skills are also essential for success in this role.

A passion for enhancing customer experience and commitment to driving customer-centric innovation are must-haves for this position.