Data Insights Manager

3 days ago


Singapore This is an IT support group Full time

Mandai Wildlife Reserve is a unique wildlife and nature destination in Singapore, home to world-renowned parks connecting visitors to the fascinating world of wildlife.

The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore's Central Catchment Nature Reserve, integrating five wildlife parks with distinctive nature-based experiences, green public spaces, and an eco-friendly resort.

Job DescriptionKey Responsibilities
  • Oversight of analytics and insights related to indoor attractions
  • Driving data-driven decision-making, optimizing profitability, and improving guest experience within indoor attractions

Main Duties & Responsibilities

Operations Planning and Financial Monitoring
  • Reporting and analyzing key performance metrics of the business, including attendance and financial KPIs
  • Utilizing data visualization tools to present data in a clear and concise manner for easy interpretation
  • Tracking and analyzing attractions performance metrics to identify trends, patterns, and areas for improvement
Guest Feedback and Consumer Insights
  • Working closely with the Group Insights team to implement surveys and consumer insights related to IA experiences
  • Providing actionable insights to drive improvements in IA offerings and operations
Projects and Operational Support
  • Driving and coordinating projects for IA improvements, working with internal and external stakeholders to identify and implement enhancements
  • Managing project budgets, timelines, and processes to ensure successful execution

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