Current jobs related to CSAT Survey Program Lead - Singapore - TIKTOK PTE. LTD.

  • Senior CSAT Survey Program Manager

    7 days ago

    Singapore TikTok Full time

    SMB Customer Experience LeaderTikTok is a fast-paced and dynamic company that values innovation and creativity. As an SMB Customer Experience Leader, you will play a critical role in shaping the company's customer satisfaction strategy and vision. You will be responsible for designing, deploying, and analyzing our SMB CSAT survey program, ensuring it meets...

  • Customer Satisfaction

    7 days ago

    Singapore TikTok Full time

    Customer Satisfaction (CSAT) Program Manager, SMB TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. We are seeking a strategic and data-driven CSAT Program Manager to lead and evolve our SMB Customer Satisfaction (CSAT) survey program. Responsibilities: Oversee the end-to-end management of the...

  • CSAT Program Manager

    7 days ago

    Singapore TikTok Full time

    About the RoleAs a CSAT Program Manager at TikTok, you will play a critical role in shaping the company's customer satisfaction strategy and vision. You will be responsible for designing, deploying, and analyzing our SMB CSAT survey program, ensuring it meets the needs of our customers and aligns with business objectives.Key Accountabilities:1. Develop and...

  • SMB Customer Experience Lead

    7 days ago

    Singapore TikTok Full time

    Job SummaryTikTok is seeking a highly skilled CSAT Program Manager to join our team. As a CSAT Program Manager, you will be responsible for leading the development and implementation of our SMB CSAT survey program, ensuring it meets the needs of our customers and aligns with business objectives.Responsibilities:1. Develop and implement a comprehensive CSAT...

  • Customer Satisfaction Expert

    7 days ago

    Singapore TikTok Full time

    Job DescriptionTikTok is a leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.We are seeking a strategic and data-driven CSAT Program Manager to lead and evolve our SMB Customer Satisfaction (CSAT) survey program.Key Responsibilities:1. Oversee the end-to-end management of the SMB CSAT survey program,...

  • Customer Experience Program Manager, SMB

    7 days ago

    Singapore This is an IT support group Full time

    Responsibilities TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of TikTok's...

  • Outbound Survey Team Lead

    3 weeks ago

    Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesContract renewable5 days work week across Monday to SundayUp to 44 hours per week (8/30am - 6pm / 12.30pm - 9.30pm)• Support Project Manager in attaining holistic objectives of the assigned surveys.• Lead a team of Survey Officers to achieve service levels for assigned surveys within timeline.• Ensuring the team attains their...

  • SMB Quality Team Lead

    7 days ago

    Singapore This is an IT support group Full time

    Company OverviewTikTok is the leading destination for short-form mobile video, inspiring creativity and bringing joy to its users. With global headquarters in Los Angeles and Singapore, our offices span the world, fostering a diverse and inclusive environment where employees thrive.About the JobWe're seeking an experienced Customer Experience Program Manager...

  • Customer Experience Operations Manager

    7 days ago

    Singapore This is an IT support group Full time

    At TikTok, we're committed to delivering exceptional customer experiences. As a Customer Experience Program Manager, you'll play a crucial role in driving meaningful outcomes in customer satisfaction (CSAT) by working closely with stakeholders to identify and resolve operational blockers.About the RoleLead cross-functional efforts to improve customer...

  • Quantity Surveying Professional

    4 days ago

    Singapore Currie & Brown Group Limited Full time

    We are seeking a Quantity Surveying Professional to join our team in Bangkok. The successful candidate will have extensive experience across all construction sectors, including Civil Infrastructure & Structures, Commercial building and industrial projects within Thailand.The responsibilities of the role include delivering quantity surveying services,...

  • Sales Performance Enhancer

    7 days ago

    Singapore This is an IT support group Full time

    We're looking for a skilled Customer Experience Program Manager to join our SMB Quality team. In this role, you'll drive meaningful outcomes in customer satisfaction (CSAT) by identifying and resolving operational blockers. You'll work closely with stakeholders to align business objectives and CSAT goals, analyzing customer feedback data to identify trends...

  • Senior Manager

    3 weeks ago

    Singapore SEMBCORP ARCHITECTS & ENGINEERS PTE. LTD. Full time

    Roles & ResponsibilitiesABOUT SEMBCORP INDUSTRIESManages the overall preparation of mechanical engineering designs, drawings, specifications, schedules, quantity and cost estimates for assigned projects.For more information, please visit www.sembcorp.com.Roles & Responsibilities: Perform land surveying/ measurements using a variety of specialist technical...

  • Sales Engineer with Quantity Surveying

    3 weeks ago

    Singapore ASIA RAIL ENGINEERING (INT'L) PTE. LTD. Full time

    Roles & ResponsibilitiesKey Responsibilities:Sales & Business Development: Develop and implement sales strategies to secure projects. Identify potential clients, establish relationships, and generate business leads. Prepare and present project proposals, tenders, and technical sales presentations. Negotiate contracts, pricing, and terms with clients and...

  • Compliance Program Lead

    3 days ago

    Singapore TikTok Full time

    Compliance Program ManagerWe are seeking a seasoned professional to lead our compliance program efforts. As a key member of our Global E-Commerce team, you will be responsible for developing and implementing compliance programs and initiatives aligned with the overall compliance strategy.Key ResponsibilitiesDevelop and implement compliance programs and...

  • Program Manager Lead

    4 days ago

    Singapore Advanced Micro Devices Full time

    About AMDWe are a leading technology company that transforms lives with innovative solutions.The RoleAs an experienced Program Manager, you will partner with cross-functional teams to manage customer accounts and their portfolios. You will understand our customers' platforms and solutions, identify and document their requirements, and establish engineering...

  • Program Execution Lead

    7 days ago

    Singapore Advanced Micro Devices Full time

    We are looking for an experienced Program Manager who can manage customer accounts and their portfolios, understand customers' platforms/solutions, identify and document customer requirements, and establish engineering schedules. The role requires driving AMD product solution deliverables and alignment with customers' platforms to ensure high customer...

  • Global Program Lead

    7 days ago

    Singapore This is an IT support group Full time

    About the JobAmaris Consulting is seeking a highly experienced Senior Project Manager to lead global program delivery. As a key member of our team, you will collaborate with stakeholders, product owners, and transversal teams to achieve project goals.Job Summary:- Lead global program/project delivery, ensuring objectives align with business commitments- Plan...

  • Senior Program Lead

    7 days ago

    Singapore JobStudio Full time

    We are seeking a highly skilled professional to join our team at JobStudio as a Centre Supervisor.About the RoleThis is an exciting opportunity to lead impactful care plans, collaborate on innovative programs, and guide a dedicated team in a dynamic environment.Key Responsibilities:Oversee daily management, staff deployment for safe and effective...

  • Technical Robotics Program Lead

    7 days ago

    Singapore Omni-Health Pte Ltd Full time

    Program Overview:We are seeking a talented Technical Robotics Program Lead to lead and manage a team of engineers in the design, development, and implementation of robotic automation systems and solutions.The ideal candidate will have a strong background in robotics and automation, with experience in team management and technical leadership. You will...

  • Technical Program Manager Lead

    3 days ago

    Singapore Google Full time

    **The Opportunity:**We're looking for a seasoned Technical Program Manager to join our team and lead the design, development, and implementation of our E2E Operational Readiness Testing program.This program will ensure that our new systems introduction and network operationalization are reliable, efficient, and meet the highest standards of quality.Your Key...

CSAT Survey Program Lead

2 weeks ago

Singapore TIKTOK PTE. LTD. Full time

We are committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.

Key Responsibilities
  • Oversee the end-to-end management of the SMB CSAT survey program, including design, deployment, analysis, and reporting.
  • Drive the strategic evolution of the survey program to ensure its relevance, accuracy, and effectiveness in capturing customer sentiment.
  • Analyze CSAT survey data to identify trends, root-cause, insights, and opportunities for improving the SMB customer experience and correlate to business performance.