CSAT Excellence Specialist

About the RoleAs a CSAT Program Manager at TikTok, you will play a critical role in shaping the company's customer satisfaction strategy and vision. You will be responsible for designing, deploying, and analyzing our SMB CSAT survey program, ensuring it meets the needs of our customers and aligns with business objectives.Key Accountabilities:1. Develop and...

Customer Satisfaction (CSAT) Program Manager, SMB TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. We are seeking a strategic and data-driven CSAT Program Manager to lead and evolve our SMB Customer Satisfaction (CSAT) survey program. Responsibilities: Oversee the end-to-end management of the...

SMB Customer Experience LeaderTikTok is a fast-paced and dynamic company that values innovation and creativity. As an SMB Customer Experience Leader, you will play a critical role in shaping the company's customer satisfaction strategy and vision. You will be responsible for designing, deploying, and analyzing our SMB CSAT survey program, ensuring it meets...

Job Summary:Hays Specialist Recruitment Pte. Ltd. is seeking a highly skilled professional to lead our client's service delivery and change management initiatives. The ideal candidate will have a strong background in service delivery and a proven track record in change management.This role is pivotal in ensuring seamless delivery of services while driving...

Job Title: Operational Excellence SpecialistBRAINMAN ALLIANCES PRIVATE LIMITED is seeking an Operational Excellence Specialist to drive process improvements and increase efficiency across the organization. This role requires a unique blend of operational expertise, leadership skills, and analytical thinking.Key Responsibilities:Identify and implement process...

Job Overview:Singapore Airlines is seeking a highly skilled Operational Excellence Specialist to join its Customer Experience Division. The successful candidate will be responsible for maintaining and enhancing the airline's renowned 6-star cabin experience by overseeing various aspects of inflight operations.In this multifaceted role, you will work closely...

Job ScopeThe Service Excellence Specialist role involves delivering exceptional customer service and ensuring a positive experience for our clients. This is an exciting opportunity to develop your skills in customer service and communication.Key Responsibilities- Stay engaged with customers to ensure a positive customer experience- Deliver exceptional...

Job SummaryTikTok is seeking a highly skilled CSAT Program Manager to join our team. As a CSAT Program Manager, you will be responsible for leading the development and implementation of our SMB CSAT survey program, ensuring it meets the needs of our customers and aligns with business objectives.Responsibilities:1. Develop and implement a comprehensive CSAT...

This is an IT support group seeking a Process Excellence Specialist to drive business improvement and innovation. As a key member, you will be responsible for designing end-to-end business processes and communicating requirements with developers.ResponsibilitiesDefine detailed user stories based on business requirements, ensuring they follow the prescribed...

This Is An IT Support Group is seeking an Operational Excellence Specialist to join its WMS team for Logistics business.Key Responsibilities:Plan and implement improvement programs to enhance operational efficiency.Accountable for the process improvement projects.Conduct regular reviews/audits of all ongoing improvement projects.Manage troubleshooting...

This Is An IT Support Group is looking for a highly motivated Operations Excellence Specialist to join the Business Planning & Analytics team.In this role, you will work closely with key decision-makers and managers to drive operational improvement and efficiency across Programme Centres and Business Functions.Key Responsibilities:Collaborate with Programme...

Job DescriptionTikTok is a leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.We are seeking a strategic and data-driven CSAT Program Manager to lead and evolve our SMB Customer Satisfaction (CSAT) survey program.Key Responsibilities:1. Oversee the end-to-end management of the SMB CSAT survey program,...

Job Summary:The Procurement Excellence Specialist role is a key position within our procurement organization. You will be responsible for driving operational excellence in procurement, continuously improving capabilities, and aligning procurement practices with Asahi's overall strategy.As a key member of our team, you will work closely with cross-functional...

Job Description:The Operational Excellence Specialist at CVista HR Consulting Pte Ltd will play a crucial role in driving continuous improvement initiatives across the organization. The ideal candidate will have experience in operations excellence, continuous improvement, or process optimization within logistics, supply chain, or manufacturing...

We are seeking a highly skilled Service Excellence Specialist to join our team at Sinoppel Device.Key ResponsibilitiesThe successful candidate will have a strong background in customer service and experience in a supervisory role.Responsibilities include:• Align with headquarters on customer service KPIs and ensure effective local execution• Develop and...

**About Seimpi School of Music**We are a renowned music school dedicated to providing exceptional learning experiences for our students. Our team is passionate about delivering outstanding services that exceed expectations.**Job Summary**We are seeking a highly skilled Operational Excellence Specialist to join our dynamic team. As a key member, you will be...

Job DescriptionWe are seeking a detail-oriented and proactive Operational Excellence Specialist to enhance operational excellence and ensure the highest standards of accuracy and compliance within our warehouse.This role focuses on conducting quality checks, leading investigations into operational errors, and driving initiatives to reduce refund and return...

About the RoleWe are looking for a highly skilled E-commerce User Experience Specialist to join our team at Shopee. As a member of our team, you will play a critical role in driving the development and implementation of strategies to enhance the user experience on our platform. Your primary responsibilities will include identifying new business requirements...

This is an IT support group, and we are hiring for an Operations Excellence Specialist, E-commerce position. As a key member of our Regional Marketplace Operations team, you will be responsible for optimising seller operations by identifying process inefficiencies, implementing automation, and introducing best practices.Job Description:Process Optimisation...

Job OverviewKuok (Singapore) Limited is seeking an experienced Senior Process Excellence Specialist to lead our operational excellence initiatives. As a key member of our leadership team, you will be responsible for driving business performance improvement through effective alignment of resources, technologies, and processes.Key Responsibilities:Collaborate...