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Guest Service Representative

2 months ago

Singapore HOTEL ROYAL @ QUEENS (SINGAPORE) PTE. LTD. Full time
Job Title: Guest Service Agent

We are seeking a highly skilled and customer-focused Guest Service Agent to join our team at HOTEL ROYAL @ QUEENS (SINGAPORE) PTE. LTD.

Key Responsibilities:
  • Provide exceptional guest service and ensure a smooth check-in and check-out experience.
  • Respond to guest inquiries, requests, and complaints in a timely and professional manner.
  • Collaborate with other departments to ensure seamless operations, including housekeeping, room service, and maintenance.
Requirements:
  • Minimum GCE 'O' Level and above.
  • Relevant experience in a similar capacity is an advantage.
  • Excellent interpersonal and communication skills.
  • Able to work 3 rotating shifts, weekends, and public holidays.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for growth and development.
  • A competitive salary and benefits package.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.