Customer Service Representative for Travel Agency
4 weeks ago
Customer Service Representative
- Provide excellent customer service to hotel guests and promote Singapore attractions and tour packages.
- Work with tour operators to confirm reservations and resolve discrepancies.
- Maintain accurate records of tour bookings and guest preferences.
Key Responsibilities:
1. Guest Engagement:
- Engage with hotel guests, offering assistance and information.
- Provide details about Singapore attractions and available tour packages.
2. Sales and Promotion:
- Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
- Assist guests with the booking of tours and activities.
3. Inquiry Handling:
- Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
- Provide accurate information and recommendations.
4. Complaint Resolution:
- Address guest complaints and concerns with patience and professionalism.
- Take appropriate actions to resolve issues and ensure guest satisfaction.
Requirements:
- Diploma or equivalent.
- 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
- Knowledge of Singapore attractions and tour packages.
a strong team player with excellent communication skills, looking to take on new challenges in a fast-paced environment. If you have the skills and the passion for delivering exceptional customer service, we encourage you to apply for this exciting role.
As a customer service representative, you will play a vital role in ensuring that our guests have an exceptional experience with our travel agency. You will be responsible for providing assistance and information to guests, promoting Singapore attractions and tour packages, and working with tour operators to confirm reservations and resolve discrepancies.
We are looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional service. If you have a strong work ethic, excellent communication skills, and a passion for the travel industry, we encourage you to apply for this exciting opportunity.
-
Travel Consultant
2 weeks ago
Singapore TIRUN TRAVEL MARKETING PTE. LTD. Full timeRoles & ResponsibilitiesWorking Schedule: The position operates on a five-day work week. An off-day during the weekdays is granted for every weekend day worked.Position OverviewThis role represents a dynamic opportunity for a customer-centric professional to deliver superior travel services through comprehensive customer engagement, strategic...
-
Customer Service Representative
3 weeks ago
Singapore LOTTE Travel Retail Singapore Full timeKey Responsibilities:• Greet and engage with travelers in a friendly and professional manner.• Address general enquiries and provide information about available services.• Offer personalized shopping experiences by tailoring product recommendations to each traveler’s individual preferences and requirements.• Build strong, lasting relationships with...
-
Beauty Service Representative
4 weeks ago
Singapore AUSPICIOUS AGENCY PTE. LTD. Full timeKey ResponsibilitiesAs a Beauty Service Representative at AUSPICIOUS AGENCY PTE. LTD., you will be responsible for demonstrating elite skincare products to customers, guiding them through our service offering, and promoting product benefits. You will also build and establish new customer prospects, collaborate with team members to meet store targets, and...
-
Customer Service Representative
4 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeJob SummaryAs a Customer Service Representative at RECRUIT EXPRESS PTE LTD, you will be responsible for handling incoming phone calls and providing excellent customer service. This role requires strong communication skills and the ability to work independently. Key Responsibilities:Respond to customer inquiries via phone callsProvide accurate and timely...
-
Singapore 12Go Asia Full timeAbout 12Go AsiaAs a leading online travel agency, we strive to provide seamless travel experiences for millions of customers worldwide. With operations in over 140 countries and a team of 200+ professionals, we continue to innovate and improve our services.Job SummaryWe are seeking an experienced Corporate Lawyer to join our team at 12Go Asia. The successful...
-
Customer Service Representative
4 weeks ago
Singapore JAC RECRUITMENT PTE. LTD. Full timeCustomer Service RoleJAC Recruitment Pte. Ltd. is seeking a skilled Customer Service Representative to join our team.Key Responsibilities:Provide excellent customer service to clients and customers.Process transactions and sales efficiently and accurately.Assist with dispatch duties and support staff as needed.Requirements:Minimum GCE 'N' or 'O' Level...
-
Senior travel consultant
3 weeks ago
Singapore BCD Travel Full timeSenior Travel Consultant Date: Oct 14, 2024 Location: SG, Singapore, Office, Singapore, APAC Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve...
-
Senior travel consultant
1 week ago
Singapore BCD Travel Full timeSenior Travel ConsultantDate: Oct 14, 2024Location: SG, Singapore, Office, Singapore, APAC Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve...
-
Singapore LOTTE Travel Retail Singapore Full timeAbout the RoleWe are seeking a highly motivated and service-oriented individual to join our team as a Customer Service Ambassador at LOTTE Travel Retail Singapore.Key Responsibilities:To provide exceptional customer service experience, driving sales through engagement, suggestive selling, and product knowledge.Greet and receive customers in a welcoming...
-
Customer Service Representative
3 weeks ago
Singapore LOTTE Travel Retail Singapore Full timeKey Responsibilities:Deliver exceptional customer service and create a welcoming environment for all customers.Engage with customers to drive sales and share product knowledge.Assist with inventory management, including receiving and stocking merchandise.Uphold the company's branding and image as the front-line ambassador.Perform housekeeping and adhere to...
-
Travel Coordinator
2 months ago
Singapore LUXURY COACH SERVICE Full timeRoles & ResponsibilitiesJob Description Understand, plan, customize unique travel proposals for our clients. Arrange tour transportation and accommodation. Reservation for hotel and create an itinerary and local attractions to our client's expectation. Interacts with local and overseas travel agents. Check-in of passengers going overland, Malaysia. ...
-
Singapore United Overseas Bank Full timeAbout United Overseas BankUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of over 500 branches and offices across 19 countries and territories. We have been guided by our values – Honorable, Enterprising, United and Committed – for over 80 years.Job Description: Customer Service Representative, Banking OperationsWe are...
-
Travel Services Director
2 weeks ago
Singapore I-LINK MANPOWER CONSULTANCY PTE. LTD. Full timeKey ResponsibilitiesBusiness Growth and Development: Lead the strategy for expanding travel services, identifying new market opportunities, and developing innovative tour packages that showcase our destination's unique aspects.Operations Management: Oversee daily operations, ensuring seamless and efficient processes that meet customer expectations and...
-
Travel Coordination Executive
2 months ago
Singapore NAM HO TRAVEL SERVICE (SINGAPORE) PRIVATE LIMITED Full timeRoles & ResponsibilitiesJob Highlights Oversea business trip Opportunity; On-job training provided Medical, Dental, Insurance Benefit; Good Learning Opportunity. Birthday Leave; Office near MRT Station; Performance BonusJob DescriptionResponsibilities: Handle FIT/GIT bookings Build and maintain long term relationships with airlines, overseas suppliers...
-
Business Development Manager Meetings
1 week ago
Singapore FCM Travel Full timeCompany OverviewFCM Travel Group is the world's largest travel agency, headquartered in Brisbane, Australia. With over 2 decades of experience and a portfolio of over 30 brands, we operate in more than 150 countries and employ around 25,000 people.We have grown from a leisure travel agency to one of the world's largest corporate travel managers through our...
-
Customer Service Representative
4 weeks ago
Singapore WOODLANDSHEALTH PTE. LTD. Full timeContact Centre RolesWe are seeking a skilled Customer Service Representative to join our team at WoodlandsHealth PTE. LTD. as a Patient Service Associate (Contact Centre). In this role, you will be responsible for delivering exceptional customer service to patients and their families.ResponsibilitiesRespond to customer inquiries, resolve issues, and provide...
-
Singapore RECRUIT EXPRESS PTE LTD Full timeAbout UsWe are Recruit Express Pte Ltd, a leading recruitment agency in Singapore.Job OpportunityWe are seeking an experienced Customer Service Representative to join our team.Job DescriptionAs a Customer Service Representative, you will be responsible for attending to incoming customer enquiries via phone calls.You will handle card authorization services,...
-
Customer Service Representative
4 weeks ago
Singapore APBA TG HUMAN RESOURCE PTE. LTD. Full timeJob Summary:APBA TG Human Resource Pte. Ltd. is seeking a customer service representative to join our team. As a customer service representative, you will be responsible for assisting customers with their enquiries on schemes and services of the company.Key Responsibilities:Working at various locations across the islandMonthly salary of $2390Immediate start...
-
Customer Service Representative
4 weeks ago
Singapore BRAWN & BRAINS COFFEE PTE. LTD. Full timeCustomer Service Representative Job DescriptionBrawn & Brains Coffee PTE. LTD. is seeking a Customer Service Representative to join our team in Singapore. As a Customer Service Representative, you will be responsible for providing excellent customer service with a positive and outgoing attitude.Key Responsibilities:Provide exceptional customer service,...
-
Customer Service Representative
4 weeks ago
Singapore MCI CAREER SERVICES PTE. LTD. Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at MCI Career Services Pte Ltd. The successful candidate will be responsible for handling customer service inquiries, providing information, and resolving complaints in a timely and professional manner.Key ResponsibilitiesHandle customer service inquiries, provide...