Customer Service Ambassador for LOTTE Travel Retail Singapore
4 weeks ago
We are seeking a highly motivated and service-oriented individual to join our team as a Customer Service Ambassador at LOTTE Travel Retail Singapore.
Key Responsibilities:
- To provide exceptional customer service experience, driving sales through engagement, suggestive selling, and product knowledge.
- Greet and receive customers in a welcoming manner, setting the tone for an outstanding shopping experience.
- To respond promptly and effectively to customers' questions, addressing their needs with confidence and authority.
- Alert management to potential security issues, ensuring a safe environment for customers and colleagues alike.
- Assist with inventory management, including receiving and stocking merchandise, maintaining high standards of housekeeping and visual merchandising.
- Act as the company's front-line ambassador, upholding the brand image and values at all times.
To be successful in this role, you will need to possess:
- A minimum age of 21 years old, due to the sale and supply of tobacco products.
- Strong customer service skills, with the ability to build rapport and resolve issues effectively.
- Service-oriented with strong interpersonal skills, able to work collaboratively as part of a dynamic team.
- A good team player, mature, and self-driven, with a passion for delivering exceptional customer experiences.
We offer a competitive salary of SGD $30,000 - $40,000 per annum, depending on experience, plus benefits and opportunities for professional growth and development.
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