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Guest Services Coordinator

2 months ago


Singapore CONCORDE HOTEL SINGAPORE Full time
Job Summary

We are seeking a highly skilled Guest Services Executive to join our team at Concorde Hotel Singapore. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:

  • Register and assign rooms to incoming guests, ensuring accurate and efficient check-in procedures
  • Handle guest inquiries and requests in a professional and courteous manner
  • Inform other departments of arrivals, room changes, and special arrangements
  • Provide excellent communication and public relation skills to ensure guest satisfaction
  • Perform cashiering duties and handle guest payments
  • Welcome and escort guests to their rooms, explaining hotel features and facilities


Requirements:

  • Positive attitude and team player
  • Excellent communication and public relation skills


About Us:

Concorde Hotel Singapore is a leading hospitality provider in the heart of the city. We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.