Guest Services Coordinator

3 weeks ago


Singapore CONCORDE HOTEL SINGAPORE Full time

As a Guest Services Executive, you will be responsible for ensuring a seamless and welcoming experience for our guests at the Concorde Hotel Singapore.

Key Responsibilities:

  • Efficiently manage guest arrivals and departures, ensuring accurate registration and check-out procedures.
  • Communicate effectively with other departments to ensure smooth operations and guest satisfaction.
  • Respond promptly to guest inquiries and resolve any issues in a professional and courteous manner.
  • Stay up-to-date with hotel functions, events, and promotions to provide guests with relevant information.
  • Perform basic cashiering duties and handle guest feedback and complaints in a professional manner.

Requirements:

  • Positive attitude and strong teamwork skills.
  • Excellent communication and public relation skills.


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