Senior Guest Services Coordinator

Roles & ResponsibilitiesAs the Guest Services Coordinator at SENTOSA BEACH RESORT PTE LTD, we rely on you to provide exceptional guest services, ensuring a memorable experience for all guests.We are looking for someone who takes pride in being a hotelier, has relevant hospitality experience, and enjoys interacting with guests.Key responsibilities...

Responsibilities: Registering of arrival guest and handling of departing guest’s folio in accordance to hotel act requirements. Supervise all minibar records, financial postings, inventory, and late charges. Provide and perform foreign currency exchange accordingly to MAS requirements. Upsell or sell rooms with the correct method designed in order to...

As a Guest Services Executive, you will be responsible for ensuring a seamless and welcoming experience for our guests at the Concorde Hotel Singapore.Key Responsibilities:Efficiently manage guest arrivals and departures, ensuring accurate registration and check-out procedures.Communicate effectively with other departments to ensure smooth operations and...

Position summary statement: Guest Service Team Leader (GSTL) works as a supervisor role of front office to manage all aspects of the front office, back office, and Pacific Lounge functions, in accordance with Pan Pacific Service Suites standards. He/she is responsible for increasing overall guests stay experience. He/she is portray as a role model,...

Job SummaryWe are seeking a highly skilled Guest Services Officer to join our team at Concorde Hotel Singapore. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring seamless interactions with our guests.Key ResponsibilitiesDeliver warm and personalized greetings to guests, setting the tone...

Job Summary:As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests. You will register and room all arrivals in accordance with hotel standards, assist with guests' luggage, and perform personalized check-in, check-out, and room change procedures efficiently and promptly.Key Responsibilities:Register and...

Roles & ResponsibilitiesPosition summary statement:Guest Service Team Leader (GSTL) works as a supervisor role of front office to manage all aspects of the front office, back office, and Pacific Lounge functions, in accordance with Pan Pacific Service Suites standards. He/she is responsible for increasing overall guests stay experience. He/she is portray as...

About the RoleWe are seeking a skilled Guest Relations Officer to join our team at I HOTEL PTE. LTD. As a key member of our front office team, you will be responsible for providing exceptional guest experiences and ensuring that our hotel standards are met.ResponsibilitiesRegistration of guests at check-in, including the processing of all guest reservations...

Job SummaryThe Guest Relations Manager plays a pivotal role in ensuring exceptional guest experiences at 67 PALL MALL SINGAPORE LTD. This involves providing flawless, upscale, professional, and high-class guest service experiences.Main Responsibilities· The successful candidate will analyze customer feedback and provide strategic direction to continuously...

Roles & ResponsibilitiesJob Description: Assist with guests' check-ins and check-outs and verify guests' reservations Coordinate daily front office activities to ensure operational efficiency Maintain accurate room status information Monitor and facililate service responses to guests' requests to ensure timely and appropriate follow-up Monitor guests...

Roles & ResponsibilitiesJob Description Provide a warm welcome to guests with appropriate introduction. Coordinate guest requirements with other departments and follow up to ensure all queries are handled to maximum satisfaction. Collect any information about guests’ plans, pre-reservation services, special dietary requests, allergies or other...

Job Summary We are seeking a highly skilled and professional Guest Services Associate to join our team at THE FULLERTON HOTEL. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable. Key Responsibilities:Lobby presence is crucial, and your main...

Roles & ResponsibilitiesJob Description: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties.Working Arrangements:Working hour : 8 Hours per shiftShifts : 3 shifts (A – 7am to 3pm), (B – 3pm to 11pm), (C...

Roles & ResponsibilitiesPosition summary statement:Guest Service Ambassador directly addresses the needs of all guests/customer and ensures an exceptional guest/customer experience. He/She is responsible in increasing overall guest’s stay experience. responsible meet and exceed guest expectations by providing efficient and courteous in accordance to...

Roles & ResponsibilitiesPosition summary statement:Guest Service Ambassador directly addresses the needs of all guests/customer and ensures an exceptional guest/customer experience. He/She is responsible in increasing overall guest’s stay experience. responsible meet and exceed guest expectations by providing efficient and courteous in accordance to...

Roles & ResponsibilitiesAbout AllkinFounded in 1978 as Singapore’s first family service centre, Allkin Singapore (formerly known as AMKFSC Community Services) is a leading community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.Through our service offerings, strategic...

Roles & ResponsibilitiesResponsibilities Work closely with the Assistant Manager and priovided courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures Establish contacts with house guests/ long...

Roles & ResponsibilitiesDuties and Responsibilities· Attend to all guests’ check-in by confirming reservations, assigning room, issuing and activating room key.· Attend to guests’ check-outs including resolving any late and disputed charges.· Process all payment types such as room charges, cash, checks, debit, or credit.· Assist guests with...

Roles & ResponsibilitiesResponsibilities: Create positive and memorable guests’ experiences within the hotel lobby and reception area. Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and enquiries. Maintains comprehensive and accurate...

Roles & ResponsibilitiesCustomer / Guest Service Associate- Junior- Senior- Executive- Senior Executive• Working locations: Island WideSentosa (Urgent)- Village Hotel Sentosa- Oasia Resort Sentosa- The Barracks Hotel Sentosa- The Outpost Hotel SentosaOrchard (Central)- Orchard Rendezvous Hotel- Quincy Hotel- Oasia Hotel NovenaDowntown- Oasia Hotel...