Guest Service Ambassador
2 weeks ago
As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests. You will register and room all arrivals in accordance with hotel standards, assist with guests' luggage, and perform personalized check-in, check-out, and room change procedures efficiently and promptly.
Key Responsibilities:
- Register and room all arrivals in accordance with hotel standards
- Assist with guests' luggage when required
- Perform personalized check-in, check-out, and room change procedures
- Ensure all guest reservations data are entered into the hotel system accurately
- Attend to guests' enquiries, requests, and complaints in a timely and professional manner
Requirements:
- Open to work 5 days (shift hour)
Applicants with relevant experience for the above responsibilities are welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
Please submit your updated resume in MS Word format by using the APPLY NOW BUTTON. Alternatively, you may send your application and resume in MS Word format to.
By submitting your personal data and/or resume, you give consent to collection, use, and disclosure of your personal data and/or resume by MCI Career Services Pte Ltd for the purpose of the processing and administration by the company relating to this job application.
We regret to inform that only shortlisted candidates would be notified.
Nancsi Goh Pek Cheng
Registration Number: R24123939
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)
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