Library Support Specialist

5 days ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time
Job Description

The Senior Library Executive will be responsible for leading the User Services & Spaces team at NTU Library.

About Us:

Nanyang Technological University (NTU) is one of the top universities in the world, renowned for its academic excellence, innovative research, and global connections.

Key Responsibilities:

  • Provide High-Quality Service: Provide efficient and high-quality Service Desk duties that align with NTU Library's service excellence standards, including After Office Hours (AOH) services during designated weekday evening and weekend opening hours.
  • Collection Maintenance Expertise: Perform and supervise collection maintenance activities for optimal resources accessibility.
  • System Administration: Operate the Alma Library Management System efficiently and effectively.
  • Process Improvement Initiatives: Analyse current library processes and identify opportunities for improvement.
  • Train and Develop Staff: Train, guide and lead a pool of Student Assistants on delivering library operational tasks and procedures.
  • Monitor User Spaces: Monitor and provide timely feedback on user spaces in the libraries in terms of cleanliness and condition.
  • Troubleshoot and Maintain Equipment: Troubleshoot and maintain library equipment.
  • Contribute to Projects: Contribute to service or space transformation initiatives or projects.
  • Administrative Tasks: Perform administrative tasks, including rostering of staff and Student Assistants, budget tracking, and procurement.
  • Data Analysis: Provide relevant data and reports from the library system to facilitate decision-making by the management.

Requirements:

  • Qualifications: Diploma holder in a discipline with 3-5 years of work experience in customer service, or Degree holder with an interest in the job responsibilities.
  • Academic Library Experience: Experience in operations, customer service or communications role in academic libraries or large libraries.
  • Project Management Skills: Experience in executing innovation-driven or process improvements projects.
  • Strong Communication: Strong communication and interpersonal skills to interact and collaborate with diverse stakeholders.
  • Good Organisational Skills: Good time management skill and ability to prioritize work well.
  • Technical Competence: Good knowledge of MS Words, Excel and Powerpoint.
  • Alma Library Management System: Knowledge of Alma Library Management System is an advantage.


  • Singapore NLB National Library Board Full time

    [What the role is] Library Officer, Public Libraries [What you will be working on] Job Responsibilities - Guide customers on library etiquette, and promote library collection and services - Provide physical and digital collection and service recommendations, engaging library patrons through programmes (like book displays, storytelling, tours, displays and...

  • Library Officer

    6 hours ago


    Singapore NLB National Library Board Full time

    [What the role is] To provide reference and research information services that are timely, useful and accessible to the library users through the provision of reference and customer services, management of Singapore’s heritage collection/content, promotional, administrative activities and projects so as to contribute towards the achievement of NLB’s...


  • Singapore NLB National Library Board Full time

    Associate Librarian (Public Libraries) [What you will be working on] - Develop and implement new digital and physical library programmes and services. - Organise, co-curate and facilitate programmes for target service segments and relevant community partners (e.g. story-telling, bookclubs, community programmes). - Conduct programmes to engage community...


  • Singapore NLB National Library Board Full time

    [What the role is] The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with...

  • Library Officer

    2 days ago


    Singapore WSH EXPERTS PTE LTD Full time

    **Job Description & Requirements** **Job Requirements**: - Support day-to-day operations and administration of the Library - Liaise with relevant divisions on facilities management, IT and security matters - Operate the Library Management System eg. book borrowing, book search,circulation, cataloguing - Manage the inter-library loans to support the...


  • Singapore National Library Board Full time

    About the Role:The National Library Board is seeking a highly skilled Executive HR Systems Specialist to join our team. As a key member of our Human Resource department, you will be responsible for managing HR, Payroll, and Claims enquiries from in-service and ex-officers. Your primary goal will be to ensure that all enquiries are resolved accurately and...

  • Library Assistant

    6 hours ago


    Singapore ISE ISEAS-Yusof Ishak Institute Full time

    [What the role is] The ISEAS - Yusof Ishak Institute is a leading research centre dedicated to the study of socio-political, security and economic trends and developments in Southeast Asia and its wider geostrategic and economic environment. Library Assistant (2-Year Contract) [What you will be working on] Job Responsibilities: - Support the Collection...


  • Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    Job DescriptionThe NTU Library is seeking a highly skilled and service-oriented professional to lead the User Services & Spaces team.About Us:Nanyang Technological University (NTU) is one of the top universities in the world, renowned for its academic excellence, innovative research, and global connections. Our library is a hub of knowledge and innovation,...


  • Singapore International Community School Full time

    **JOB SCOPE**: - Able to oversee and maintain the ICS Library / Media Center. - Ensure smooth operation of the Library / Media Center. - Maintain all aspects of the Library / Media Center (books, Library Management System, periodicals, and equipment. - Ensure the Library environment is inviting, and flexible for conducive learning. - Provide necessary...


  • Singapore This is an IT support group Full time

    Job Title: Executive Support SpecialistJob Summary:This IT support group is seeking an Executive Support Specialist to provide administrative support to our council, committee, and AGM meetings. The successful candidate will have strong organizational skills, with the ability to create clear agendas, minutes, resolutions, and follow-up actions.Duties and...


  • Singapore This is an IT support group Full time

    Key ResponsibilitiesProvide administrative support for the legal director and other stakeholders, including analyzing and drafting agreements related to transactions and commercial agreements.Collaborate with in-house attorneys and other functional groups to ensure seamless execution of contracts and policies.Maintain contract databases and libraries,...


  • Singapore This is an IT support group Full time

    Job DescriptionWe are seeking a skilled IT Support Specialist to join our team. The ideal candidate will have strong technical skills in troubleshooting issues related to IT products and at least 1 year of experience with end-user support.Provide technical support to end users on Desktops, Laptops, Printers, and Smartphones.Troubleshoot hardware-related...


  • Singapore MAS Full time

    Company OverviewThe National Library Board (NLB) is a trusted and accessible library and information service that promotes a knowledgeable and engaged society.We provide a platform for individuals to learn, grow, and connect with others through our network of 28 libraries across Singapore, the National Library, and the National Archives of Singapore.Job...

  • Senior Manager

    1 day ago


    Singapore NLB National Library Board Full time

    [What the role is] The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with...


  • Singapore NLB National Library Board Full time

    [What the role is] The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with...


  • Singapore NLB National Library Board Full time

    [What the role is] The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with...

  • Research Librarian

    2 days ago


    Singapore National University of Singapore Full time

    **Date**:11 Nov 2024 **Location**: UNIV ADMIN, Kent Ridge Campus, SG **Company**:National University of Singapore To provide dedicated research support and specialized library services to the Faculty of Law at NUS, enhancing legal research capabilities, supporting curriculum delivery, and ensuring access to a robust and relevant legal collection, the Law...


  • Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    Job Description Senior Library Executive The Office of Information, Knowledge and Library Services (OIKLS) at Nanyang Technological University is seeking a service-oriented, innovative, and enthusiastic Senior Library Executive to support the User Services & Spaces (USS) team. Provide efficient and high-quality Service Desk duties that align with NTU...


  • Singapore INGERSOLL-RAND SINGAPORE ENTERPRISES PTE. LTD. Full time

    **Job Summary** The Business Support Specialist will be based in our Benoi-Singapore office and will be responsible for providing comprehensive support to our sales & service team, ensuring smooth operations and excellent customer service. This role requires a proactive and detail-oriented individual with strong communication and organizational...


  • Singapore NLB National Library Board Full time

    [What the role is] The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with...