Current jobs related to Senior Library Executive, User Services - Singapore - NTU (Nanyang Technology University- Main Office-HR)

  • Senior Library Executive, User Services

    2 days ago

    Singapore Nanyang Technological University Full time

    The Office of Information, Knowledge and Library Services provides seamless access to information, knowledge and library services to support the learning, teaching and research needs of the NTU community. The User Services & Spaces (USS) team’s role is to maintain smooth operations of all libraries on campus and to drive transformation projects in its...

  • Senior Library Executive, User Services

    23 hours ago

    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Office of Information, Knowledge and Library Services provides seamless access to information, knowledge and library services to support the learning, teaching and research needs of the NTU community. The User Services & Spaces (USS) team's role is to maintain smooth operations of all libraries on campus and to drive transformation projects in its space...

  • Library Officer

    3 days ago

    Singapore NLB National Library Board Full time

    [What the role is] To provide reference and research information services that are timely, useful and accessible to the library users through the provision of reference and customer services, management of Singapore’s heritage collection/content, promotional, administrative activities and projects so as to contribute towards the achievement of NLB’s...

  • Library Officer, Public Libraries

    3 days ago

    Singapore NLB National Library Board Full time

    [What the role is] Library Officer, Public Libraries [What you will be working on] Job Responsibilities - Guide customers on library etiquette, and promote library collection and services - Provide physical and digital collection and service recommendations, engaging library patrons through programmes (like book displays, storytelling, tours, displays and...

  • Senior Library Executive, Service Innovation

    2 days ago

    Singapore Nanyang Technological University Full time

    The Office of Information, Knowledge and Library Services (OIKLS) provides seamless access to information and services to support the learning, teaching and research needs of the NTU community. OIKLS seeks a service-oriented, innovative and enthusiastic Senior Executive (Library Service Innovation & Excellence) to support the team in service excellence...

  • Senior Library Executive, Service Innovation

    23 hours ago

    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Office of Information, Knowledge and Library Services (OIKLS) provides seamless access to information and services to support the learning, teaching and research needs of the NTU community. OIKLS seeks a service-oriented, innovative and enthusiastic Senior Executive (Library Service Innovation & Excellence) to support the team in service excellence...

  • Library Officer, Nl/reader Services

    4 days ago

    Singapore NLB National Library Board Full time

    [What the role is] The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with...

  • Associate Librarian, Public Libraries

    4 days ago

    Singapore NLB National Library Board Full time

    Associate Librarian (Public Libraries) [What you will be working on] - Develop and implement new digital and physical library programmes and services. - Organise, co-curate and facilitate programmes for target service segments and relevant community partners (e.g. story-telling, bookclubs, community programmes). - Conduct programmes to engage community...

  • Associate Librarian

    2 days ago

    Singapore NLB National Library Board Full time

    [What you will be working on] **Responsibilities**: - Develop and implement new library programmes and services, both digital and physical. - Organise, co-curate and facilitate programmes for target service segments and relevant community partners (e.g. seeding design-related learning communities, curating scope for online programming and articles). -...

  • Senior Assistant Public Service Officer

    5 days ago

    Singapore National Library Board Full time

    About the Role:We are seeking a Senior Assistant Public Service Officer to join our team at the National Library Board. As a key member of our Human Resource department, you will be responsible for performing various tasks related to HR, Payroll, and Claims. Your primary goal will be to ensure that all enquiries are resolved accurately and within established...

  • Library Services Executive

    5 days ago

    Singapore MAS Monetary Authority of Singapore Full time

    [What the role is] The Monetary Authority of Singapore (MAS) is Singapore’s central bank and integrated financial regulator. As central bank, MAS promotes sustained, non-inflationary economic growth through the conduct of monetary policy and close macroeconomic surveillance and analysis. It manages Singapore’s exchange rate, official foreign reserves,...

  • Library Officer

    2 days ago

    Singapore WSH Experts Pte Ltd Full time

    **Responsibilities**: Support day-to-day operations and administration of the Library Ensure Library is ready for opening by performing checks Perform Library counter duties Operate the Library Management System eg. book borrowing, book search, circulation, cataloguing Manage the inter-library loans to support the information needs for library users Support...

  • Senior Library Executive, Resources, Discovery and

    23 hours ago

    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    **Responsibilities** - Perform and supervise the end-to-end information resource purchase workflow (from purchase requisition to payment in Ariba) and manage records in the library management system to provide seamless access to end users. - Collate and provide relevant usage data to facilitate librarians' evaluation in resource subscriptions and renewals. -...

  • Senior Library Executive, Resources, Discovery and

    2 days ago

    Singapore Nanyang Technological University Full time

    **Responsibilities**: - Perform and supervise the end-to-end information resource purchase workflow (from purchase requisition to payment in Ariba) and manage records in the library management system to provide seamless access to end users.- Collate and provide relevant usage data to facilitate librarians’ evaluation in resource subscriptions and...

  • Library Officer

    2 days ago

    Singapore WSH EXPERTS PTE LTD Full time

    **Responsibilities**: - Support day-to-day operations and administration of the Library - Ensure Library is ready for opening by performing checks - Perform Library counter duties - Operate the Library Management System eg. book borrowing, book search, circulation, cataloguing - Manage the inter-library loans to support the information needs for library...

  • Senior Library Specialist, Smu Libraries

    23 hours ago

    Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time

    **COMPANY DESCRIPTION** Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university. Our commitment to...

  • Library Officer

    5 days ago

    Singapore WSH EXPERTS PTE LTD Full time

    **Job Description & Requirements** **Job Requirements**: - Support day-to-day operations and administration of the Library - Liaise with relevant divisions on facilities management, IT and security matters - Operate the Library Management System eg. book borrowing, book search,circulation, cataloguing - Manage the inter-library loans to support the...

  • Assistant Library Officer

    3 days ago

    Singapore Certis Human Resource Services Full time

    **Descriptions**: - Performing roving and engagement duties - Assisting user’s enquiries, maintaining conducive environment by enforcing library etiquette - Inspecting and checking the public areas to ensure housekeeping standards are adhered to - Providing user education at OPAC, ekiosks, MMS, BBS, Reservation Lockers, etc - Recording any verbal...

  • Senior Library Executive, Resources, Discovery

    3 days ago

    Singapore Nanyang Technological University Full time

    Key Responsibilities- Perform and supervise the end-to-end information resource purchase workflow (from purchase requisition to payment in Ariba) and manage records in the library management system to provide seamless access to end users.- Collate and provide relevant usage data to facilitate librarians’ evaluation in resource subscriptions and renewals.-...

  • Senior Library Executive, Resources, Discovery

    3 days ago

    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    **Key Responsibilities** - Perform and supervise the end-to-end information resource purchase workflow (from purchase requisition to payment in Ariba) and manage records in the library management system to provide seamless access to end users. - Collate and provide relevant usage data to facilitate librarians' evaluation in resource subscriptions and...

Senior Library Executive, User Services

1 week ago

Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

Job Description

Senior Library Executive

The Office of Information, Knowledge and Library Services (OIKLS) at Nanyang Technological University is seeking a service-oriented, innovative, and enthusiastic Senior Library Executive to support the User Services & Spaces (USS) team.

  • Provide efficient and high-quality Service Desk duties that align with NTU Library's service excellence standards, including After Office Hours (AOH) services during designated weekday evening and weekend opening hours.
  • Perform and supervise collection maintenance activities for optimal resources accessibility.
  • Operate the Alma Library Management System efficiently and effectively.
  • Analyse current library processes and identify opportunities for improvement.
  • Train, guide and lead a pool of Student Assistants on delivering library operational tasks and procedures.
  • Monitor and provide timely feedback on user spaces in the libraries in terms of cleanliness and condition.
  • Troubleshoot and maintain library equipment.
  • Contribute to service or space transformation initiatives or projects.
  • Perform administrative tasks, including rostering of staff and Student Assistants, budget tracking, and procurement.
  • Provide relevant data and reports from the library system to facilitate decision-making by the management.

Requirements

  • Diploma holder in a discipline with 3-5 years of work experience in customer service, or Degree holder with an interest in the job responsibilities.
  • Experience in operations, customer service or communications role in academic libraries or large libraries.
  • Experience in executing innovation-driven or process improvements projects.
  • Strong service-oriented mindset with a focus on customer service.
  • Organized and detail-oriented with an ability to analyze processes/issues and identify areas for improvements.
  • Strong communication and interpersonal skills to interact and collaborate with diverse stakeholders.
  • Good time management skill and ability to prioritize work well.
  • Good knowledge of MS Words, Excel and Powerpoint.
  • Knowledge of Alma Library Management System is an advantage.