Senior Library Executive, Resources, Discovery and
2 weeks ago
**Responsibilities**
- Perform and supervise the end-to-end information resource purchase workflow (from purchase requisition to payment in Ariba) and manage records in the library management system to provide seamless access to end users.
- Collate and provide relevant usage data to facilitate librarians' evaluation in resource subscriptions and renewals.
- Manage and maintain accurate and active links to the resources to ensure the content are fully accessible to the NTU community.
- Implement the automation of DocDel service via RapidILL to improve work efficiency.
- Coordinate with other vendors for requests not available in RapidILL to deliver requested documents in a timely manner.
- Monitor and submit purchase requests for the document provision services charged by various vendors.
- Identify and recommend resources that are highly requested for purchases to optimize the library collection.
- Provide peer training and sharing to increase team knowledge and service impact.
- Manage ILL requests to ensure that all requested books are delivered efficiently and effectively to NTU Library and requestors.
- Administer payment for the loan services charged by other libraries/vendors (local and overseas).
- Manage invoices for items lent to other libraries (local and overseas) and monitor payment into NTU Library account.
- Respond to resources-related enquiries received via CEMS to assist users with required information or resolve access issues.
- Collate and analyse enquiries to identify and recommend new resources, services or possible solutions to issues observed to the team lead and librarians.
**Requirements**:
- Diploma holders with at least 3 years of relevant experience, preferably in library and information science or service fields, or Degree holders with an interest in these areas..
- Relevant working experience and demonstrated ability in business, finance, or procurement, library collection acquisitions or e-resource subscriptions will be advantageous.
- Excellent written and oral communication skills.
- Familiarity with library management and procurement systems.
- Team player with good interpersonal skills and able to work effectively with users, colleagues, and other internal and external stakeholders.
- Adaptable to change, willing to continuously learn and keep abreast of emerging practices and technologies.
- Strong service mindset and excellent time management skills
- Strong planning and organisation skills with attention to details.
Hiring Institution: NTU
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