IT Support Specialist

2 days ago


Singapore This is an IT support group Full time
Job Description

We are seeking a skilled IT Support Specialist to join our team. The ideal candidate will have strong technical skills in troubleshooting issues related to IT products and at least 1 year of experience with end-user support.

  • Provide technical support to end users on Desktops, Laptops, Printers, and Smartphones.
  • Troubleshoot hardware-related issues and replace parts if needed.
  • Troubleshoot software-related issues and apply fixes.
  • Perform corrective maintenance to systems such as card access, CCTV, security, network, and server systems.
  • Work with team members in completing job assignments.
  • Follow processes to attend assigned jobs and escalate issues.
Required Skills and Qualifications

The successful candidate will possess the following skills and qualifications:

  • Strong technical skills in Microsoft Windows operating systems and business productivity applications (i.e., MS Office).
  • Collaboration experience, including knowledge of remote control of PCs.
  • Able to work independently.
  • Fluency in both written and spoken English.
  • Able to go onsite and provide support as required.
Benefits

The benefits of this role include:

  • Salary will be commensurate with experience.


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