IT Support Specialist
2 days ago
We are seeking a skilled IT Support Specialist to join our team. The ideal candidate will have strong technical skills in troubleshooting issues related to IT products and at least 1 year of experience with end-user support.
- Provide technical support to end users on Desktops, Laptops, Printers, and Smartphones.
- Troubleshoot hardware-related issues and replace parts if needed.
- Troubleshoot software-related issues and apply fixes.
- Perform corrective maintenance to systems such as card access, CCTV, security, network, and server systems.
- Work with team members in completing job assignments.
- Follow processes to attend assigned jobs and escalate issues.
The successful candidate will possess the following skills and qualifications:
- Strong technical skills in Microsoft Windows operating systems and business productivity applications (i.e., MS Office).
- Collaboration experience, including knowledge of remote control of PCs.
- Able to work independently.
- Fluency in both written and spoken English.
- Able to go onsite and provide support as required.
The benefits of this role include:
- Salary will be commensurate with experience.
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