Frontline Support Specialist

2 days ago


Singapore This is an IT support group Full time
About Us:
This is an IT support group that provides exceptional after-death care services. We operate and maintain various facilities, ensuring the smooth delivery of our services. Our team is committed to excellence, striving to provide the highest level of service to our customers.

Your New Role:
As an Operations Coordinator, you will play a key role in delivering outstanding service to our customers. Your responsibilities will include attending to their applications, processing public enquiries, reviewing and submitting applications, performing daily revenue collection checks, compiling revenue reports, and carrying out data analysis when necessary. You will also be required to perform various administrative duties assigned by your supervisor.

What We're Looking For:
- 2+ years of experience in frontline e-services
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Proficiency in Microsoft Office Applications
- Willingness to work in an after-death care service environment


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