Reward System Professional

1 week ago

Singapore beBeeCustomerEngagement Full time $36,000 - $42,000
Job Title: Executive/Assistant Manager
Job Summary:
We are seeking a skilled and experienced Executive/Assistant Manager to join our team. As an Executive/Assistant Manager, you will play a key role in driving customer engagement through rewards programs. You will be responsible for managing and enhancing our rewards system to deliver exceptional value to patrons.

About the Role:
This is a challenging and rewarding opportunity to work with a dynamic team, contributing to the development and implementation of our rewards program. Your expertise in managing and configuring the rewards system will ensure smooth operations and alignment with program goals. Additionally, you will track program performance, prepare reports, and provide updates to management.

Key Responsibilities:
  • Manage and configure the rewards system, ensuring smooth operations and alignment with program goals.
  • Track program performance, prepare reports, and provide updates to management.
  • Build and maintain relationships with vendors, coordinating the onboarding of new rewards and offerings.
  • Work closely with marketing and internal teams to roll out campaign-driven rewards initiatives.
  • Handle procurement and setup of merchandise, rewards, and supporting equipment such as vending machines.
  • Partner with IT teams to support system integration, testing, and issue resolution.
  • Oversee distribution processes, including inventory control and system maintenance.
  • Respond to patron queries and provide assistance with reward redemption.
  • Monitor redemption patterns, gather user feedback, and recommend enhancements to the program.
  • Ensure day-to-day operations are well integrated with the rewards program.


Requirements:
To be successful in this role, you will require a degree in communications or a related field. By submitting your resume, you consent to the collection, use, and disclosure of your personal information. This authorizes us to contact you about potential opportunities. Only shortlisted candidates will be contacted.

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