Rewards System Manager

1 week ago


Singapore beBeeCustomerEngagement Full time $36,000 - $42,000

Job Title: Executive/Assistant Manager

Description:

We are seeking an experienced professional to manage and enhance our rewards system, ensuring exceptional value to patrons. The ideal candidate will have a strong background in customer engagement and experience with managing loyalty programs.

Key Responsibilities:

  • Manage and configure the rewards system to ensure smooth operations and alignment with program goals.
  • Track program performance, prepare reports, and provide updates to management.
  • Build and maintain relationships with vendors to onboard new rewards and offerings.
  • Work closely with marketing and internal teams to roll out campaign-driven rewards initiatives.
  • Handle procurement and setup of merchandise, rewards, and supporting equipment such as vending machines.
  • Partner with IT teams to support system integration, testing, and issue resolution.
  • Oversee distribution processes, including inventory control and system maintenance.
  • Respond to patron queries and provide assistance with reward redemption.
  • Monitor redemption patterns, gather user feedback, and recommend enhancements to the program.
  • Ensure day-to-day operations are well integrated with the rewards program.

Requirements:

  • Degree in communications or related field.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • Experience with project management and data analysis.

Benefits:

This role offers the opportunity to make a meaningful impact on customer engagement and drive business growth through innovative rewards solutions.

Others:

Please submit your resume and cover letter to apply for this exciting opportunity.



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