
Rewards System Manager
1 week ago
Job Title: Executive/Assistant Manager
Description:
We are seeking an experienced professional to manage and enhance our rewards system, ensuring exceptional value to patrons. The ideal candidate will have a strong background in customer engagement and experience with managing loyalty programs.
Key Responsibilities:
- Manage and configure the rewards system to ensure smooth operations and alignment with program goals.
- Track program performance, prepare reports, and provide updates to management.
- Build and maintain relationships with vendors to onboard new rewards and offerings.
- Work closely with marketing and internal teams to roll out campaign-driven rewards initiatives.
- Handle procurement and setup of merchandise, rewards, and supporting equipment such as vending machines.
- Partner with IT teams to support system integration, testing, and issue resolution.
- Oversee distribution processes, including inventory control and system maintenance.
- Respond to patron queries and provide assistance with reward redemption.
- Monitor redemption patterns, gather user feedback, and recommend enhancements to the program.
- Ensure day-to-day operations are well integrated with the rewards program.
Requirements:
- Degree in communications or related field.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- Excellent communication and interpersonal skills.
- Experience with project management and data analysis.
Benefits:
This role offers the opportunity to make a meaningful impact on customer engagement and drive business growth through innovative rewards solutions.
Others:
Please submit your resume and cover letter to apply for this exciting opportunity.
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